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Hi, I am trying to port my number from different provider to Public Mobile. I went through the process with my current device number, but previous provider is still active after 12 hrs. No messages received from previous provider. I realize the devic...
How come my only options are high gbs and high pricing. Where's the low gbs and low pricing. I'm looking for $15 for 4 gbs a month. As of this morning the $25 for 20gbs was removed and the only options showing is $40 for 50gbs. We don't need excess a...
I tried to port my number from another operator. It failed.In the meantime, in public mobile phone app I tried getting a temporary number, so I clicked on change number.and even after that, the esim in my phone doesn't get service.Now I'm worried if ...
Hi there,I am attempting to port out of Public Mobile but can't receive SMS texts. I was advised by my original carrier that my phone number is now listed under Telus, and it is possible to manually port me out. Please send me a call-confirm so that ...
hello all,yesterday afternoon i went to telus that was located in my local mall and purchased a sim card for public mobile. i had finished setting up everything but still had my previous sim card (telus) inside my phone. once i was done setting up ev...
Hi I was registering a new sim card and paid for a subscription but I realized that I picked 30days subscription, not the 90days one. Is it possible to cancel the payment so I can try again with the 90days?
Just asking in case of a rare occurrence of an outage and I would need to connect up to a rogers tower.This is also what I see in my phone settings when I disable Automatic:I know that the PLMN code network is Xplore as there is towers nearby:I am ju...
I recently added the 3GB US add-on and enabled roaming. I have been able to roam in the states as expected, but when I check data usage on my profile I see no change.Should I see it get updated? Will I end up having to add more later? Am I just using...
I refer someone and he is planning to change his plan. Will it affect the referral bonus/points that I am currently getting? He is planning to go lower plan. Thanks
I’m on a subscription currently. But I was wondering what would happen if I unsubscribe? What would happen to my phone number and would others still be able to call me or would it be in no use until I subscribe again?
Every time I try to log in to my account it sends the 2fa to the previous number before I ported my number and now I can’t login to contact support. What do I do?
Not sure when and how I get this 2GB Data Bonus, it is not in the "Add-Ons Usage" tab but in it's own "Promotions Usage" tab. It also says "Promo Cycle: 1/1"Question: is this one time or recurring Data Bonus? Does it expire?
I just made a post called "Should I change plan from unlimited to usa and canada plan or go with the addon" as soon as i posted it, it sa said up the top 'Marked as spam. If you believe this is an error, submit an abuse report."And then it never show...
I currently pay $34 for the 5G for Canada only plan but it has "unlimited data at reduced speed"50 GB Data at 5G Speed¹5G Speed up to 250mbps and unlimited data at reduced speed²Unlimited Canada-wide minutes and messaging plus unlimited international...
Second voucher that I just bought... still not working. The message says to contact Public Mobile. I contact public mobile and they say they can't do anything; they can't redeem a voucher that has already been used...Somebody ought better do somethin...
Hello,Since I do not have a fiber network in my current residence this month, I need to change my subscription to a plan with a much higher data quota.I will buy the $34 per month or $50 per month plan. If the usage passes the limit, the data will be...
So I just posted and my post got marked as spam. I submitted an "abuse report" as indicated. I noticed @computergeek541 edited my post 3 minutes later. What gives?BTW...I still cannot reply!Edit #1:@computergeek541 Thanks for the reply but it is also...