Picked a wrong subscription during registration

[chrislee0815]

Hi I was registering a new sim card and paid for a subscription but I realized that I picked 30days subscription, not the 90days one. Is it possible to cancel the payment so I can try again with the 90days?

[Sansan · Accepted solution]

@chrislee0815  Since this just happened today, send a request to Public Mobile to see if they can switch it directly for you without any penalty.  Use the chatbot to create a ticket. 

[Rastin]

You are going to haft to put in a ticket with PM. There nothing you can do yourself.