Community

new points system, how come I canot see my referal, only saw 5 points welcome.

was forced to move to new points, but when I logged into the referal and reward, all old info waa not there. very confusing ...

Why is public mobile community marking my new post as spam?

I just made a post called "Should I change plan from unlimited to usa and canada plan or go with the addon" as soon as i posted it, it sa said up the top 'Marked as spam. If you believe this is an error, submit an abuse report."And then it never show...

Text

service and payment

Second voucher that I just bought... still not working. The message says to contact Public Mobile. I contact public mobile and they say they can't do anything; they can't redeem a voucher that has already been used...Somebody ought better do somethin...

How good is the data at the reduced speed?

Hello,Since I do not have a fiber network in my current residence this month, I need to change my subscription to a plan with a much higher data quota.I will buy the $34 per month or $50 per month plan. If the usage passes the limit, the data will be...

nouvelle offre valide avant le 6 mai 2024

Marked as "Spam": Tagging

Utilisation 30Go en récompense loyauté

Marked as "Spam"

So I just posted and my post got marked as spam. I submitted an "abuse report" as indicated. I noticed @computergeek541 edited my post 3 minutes later. What gives?BTW...I still cannot reply!Edit #1:@computergeek541 Thanks for the reply but it is also...

Can I close my account please!

Just became a customer, tried carrying over my old number but it never worked. I can't do anything in the app or account settings since it needs a code that's sent to the old number. Which can't get any texts or anything! Doesn't help you have no act...

Is the great deal true

I received a message from 5213, is it true?Public Mobile here. We've got a great deal for you. Get 40GB of data at 4G speeds of up to 100mbps for only $29/month.Reply YES by May 6, 2024 to get this limited time offer added to your account. Your new p...

Can I used $15.00 plan with bonus data add-on of 240gb

Can I used 240 gb Bonus data add-on on $15.00 plan

Canada US plans are back out!

Canada-US Plan Back by popular demand

That didn't take too long! Grab it before May 20th.https://www.publicmobile.ca/en/on/plans?network=ALL.

Not being able to add my phone number to phone

I talked to Apple and she said I need to make sure I am getting SMS messages. I should be getting them. cab someone help me with knowing if I have that or how to get that? my number isn’t connecting to texting 

new activation

I can make calls but incoming calls go to voicemail HELP

Totally confused

I'm very sorry for asking this because I'm guessing everyone but me already knows. Starting in May, I will be paying the full amount for my phone bill right? I won't get the few dollars off anymore? I have to wait to reach 15 points then I get $15 of...

account suspension

My account was suspended because of a credit card issue. I replaced the card and the account still would not work. I added funds to my account and the account still will not activate. I checked my payment history and it shows an automatic top up at 2...

New Profile Set-Up

Why am I getting a SMS from Public Mobile advising me that they are setting up a new profile?  I’ve been a customer since 2018 and have never missed a payment.  I hope they aren’t taking away more from me, because Freedom Mobile is starting to look m...

Error trying to subscribe

I keep getting a screen saying “WE ENCOUNTERED AN ERROR PROCESSING YOUR REQUEST.”when trying to subscribe. There seems to be no way around this and it’s almost like it’s a sign to not join public mobile. Can someone help with this? There is no way ar...

20 G data $29/month, $25 with 3 month subscription

When I initially logged in to my account, the $25/month with 3 month subscription was available.  When I went back in again, the $25 3 month subscription option was gone.  Do I get that option later if I change my plan on next renewal?  

Specific Number Not Able to Send or Receive Messages

@Moderator Hello I am wondering if a specific number is blocked through the carrier. I have checked all the settings on my iPhone 8, the number is not blocked, notifications are turned on, not on DND. But this one specific number I am not able to sen...

Need a technician

I need to talk to a technician

Promotion $29 with 40g data

My family is on $29 with 20g now received this offer? anyone?Also noticed $15 new  plan with  only very little data now,wow 

Toujours impossible d'accéder à mon compte PM

not accepting updated credit card

My credit card expired and account expired TODAY. I'm trying to make a payment with new credit card.  I'm trying to update card but it keeps telling me "cannot process at this time, try back later.   why is that ?  Phone won't allow me to make calls.

Unable to receive or send SMS text messages

Unable to receive or send SMS messages. Also not able to verify My Account to login due to not receiving SMS verification code.Verified not a problem with the phone itself by trying another SIM active from a different account.Phone calls work fine th...