The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!
Hello, I will take my vacation for 3 months out of country, I would like to know if I stop subscription for over 3 months, will I lost my phone number? can I active my subscription after vacation? Thanks,
HelloMay 3rd, I changed my plan and paid 34$ for new plan. However I already purchased and paid 53$ at April 27 for 30 days. I would like to get my money back for last 23 days.
In May of last year when I went to Alaska the US roaming plan didn't work for me, since T-Mobile doesn't have coverage there. Has PM partnered with AT&T to bring roaming to Alaska? Anyone have roaming success recently?
I am not capable transfer number from koodo my koodo number 438xxxxxxxx my name lra nikolaevaAddress 2-xxxxx IMEI xxxxxxxx simxxxxxxxxxxxx visa ending 1023
Hello, I hope you can help me to make sure I do this correctly. I've tried searching the Community but am not finding the info I am looking for. My stolen phone with sim have not been recovered. I now have a new phone and sim card and require a new p...
Purchased US roaming talk and text with data. Worked great the first day I was here but when I woke up this morning I’m only able to send/receive texts. Calls and data are no longer working, still shows as active in my addons. I’ve tried updating APN...
Hotspot on iPhone not visible to others (not on the same iCloud anccounr) until “Settings -> Personal Hotspot” is opened. iPhone 14 Pro with iOS 17.5i have tried another carrier’s SIM card in the same phone and found the hotspot is immediately visibl...
Hi, I get autopay, loyalty and refer a friend reward each month. This month I did not get the credit, why could that be? How can I activate the credit?
my samsung galaxy s 6 has stopped sending long text messages and pictures. It will only send very short texts. Is this a phone problem or is this a data problem with public mobile? What can I do to fix this? Thank you
Hi, I have cancelled my number transfer request from Public Mobile to other service provider, but now unable to see my account details online to setup monthly payment pre-authorization. Please advise..
Hello,I switched to public mobile a couple of days ago via an eSIM. Everything went perfectly except I get a message failure when I try to text someone who has an android phone. I’m obviously using an iPhone. Can anyone help?
I just switched my parents over to Public; but ran into issues with one of their phones. The SIM he received is showing as not registered on the network; and he isn’t able to connect to Public. We did the number transfer with his old SIM Card (Telus)...
Hi allso i came from virgin mobilei typed yes for transffering over to Publicafter a day i went to buy the sim card and put it in. Didnt work. Agent said they refreshed the system and everything. I just put the old virgin sim card back in. Still no t...
Hello, I now have a 25$ plan good in Canada. I am going to the US for a few days. If I change to the 34$ plan which includes 50GB Canada/US, will I be able to change back to my 25$ plan when I come back ?Thank you.
Hi,I am thinking of downgrading to the 15$ call unlimited + no data plan for few months. I have many data ons accumulated, most of them gifts and rewards of the past. Also, I have a huge data add-on given by Public Mobile during the transition to the...
It been 2 weeks I tried to Port a number from Fongo to Public Mobile and it not working. I need a number as I can't text or call and this is taking to long. Can we cancel porting and put a number on my account. I even tried to change my number as it ...
My activation is locked I recently got my phone to unlock by bell over the air this is what it says it says this "SIM not supported. The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activ...
HelloI am unable to change my 30 day plan to a 90 day plan to take advantage of the recent promo I saw somewhere. I want to keep the same plan $34 CAD/US plan but hoping to save a bit more with a 90 day plan.
Hey there, I did a port out from my old carrier to PM yesterday on an eSIM. I created the account but unfortunately when I try to login using either the web portal or the app, I get "Forbidden A1" message or I am stuck at login loop. Also, outgoing c...
I just moved to a new phone and my phone number did not move to the new phone. It said unable to transfer phone and to contact Public Mobility. Anyone experience this and is there a fix instead of waiting for Customer service?Help