Text Messaging to an android phone user

[Janet720]

Hello,

I switched to public mobile a couple of days ago via an eSIM. Everything went perfectly except I get a message failure when I try to text someone who has an android phone. I’m obviously using an iPhone. Can anyone help?

[softech]

@Janet720 you likely affected by the recent sms problem with new activations

https://productioncommunity.publicmobile.ca/t5/Get-Support/Under-Investigation-Ongoing-Issue-Text-Me...

PM is working on a fix but for now, they can only resolve the issue on a case by case basis.  Please open ticket with PM support by messaging CS Agent here: 

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there