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Hi my friend just joined because of me and the can us 34$ plan. On his first day he realized he selected the $34 plan that doesn't have can us. Then he switched to the correct plan and paid $34 again on the same day his first. How can he be refund...
Hello,Done all the pre research. See this was a common problem noted and logged with complaints. I’ve tried all the recommended fixes. Anyone continuing to have this issue? If so how did you/are you planning to resolve. I am quite confused on what to...
my current plan just renewed today May 8. if I change to the new plan 5g $34, which ends May 20. When will the new plan be effective? Can I still get the prom price? Thanks
When do the new points arrive in your rewards section? One of my plans renewed lasy night and I have 13 refferars on that account and all I see in my rewards is the welcome 5 bonus points.
Do I retain the referrals I made in the old reward system to the new point system? I.E. I had referred 2 people in the old system, will I be getting 2 points per month in the new point system? Are any points given for auto payments, like in the old s...
I just signed up last night for the $34 plan. I don’t have data working, can’t access my account, number only makes outgoing calls, no texts, and when I dial 611 it says I have insufficient funds even though credit card was charged. What can I do whe...
Phone Is not esim compatible and went with a different provider. I'm trying to get a refund for this plan but not hearing back from support and have opened 2 tickets in the last 8 days.
Set up my mum and dad with public mobile on Sunday with physical sim cards. They are able to make and receive phone calls, but are unable to send or receive text messages. They are not big users of there phones, so they are on the $15 minimal 4g. Any...
HelloFirst of all, I want to say that I am not happy that the legacy rewards program is ending.PM has given me 240GB of points reward bonus data which is wasting away. It has been 54 days and I have not been able to use any of it. I still have 6 GB...
Visiting the United States for 4 days where I estimate needing "only" 2GB data, some talk & texting. Primarily just for emergency peace of mind so I can accept calls and do light internet connectivity through my apps (Uber, Lyft, Disneyland, Google M...
I have opened an account but when I tried to transfer my phone number it told me I had to have a secure internet connection. So I am home now and can't seem to get into my account to transfer my number. Now I already paid for it I should be able ...
I ported over a couple hours ago and I'm having a few problems.SMS not workingiMessage / Facetime stuck on verifyingCalls - okData - okReceived porting message (Rogers) and said YES, got confirmation number was portedI submitted a ticket already but ...
hi, just a quick question. I recently looked at this new promotional plan $34 for 50gb canada and usa coverage. I just want to confirm, I am able to use the unlimited calls/text AND my data in the US for the same amount as well (50gb)?
Like others, I'm getting screwed by PM with their new punishments program. To add insult to injury, the $21/m plan is only available for new activations. I'd be somewhat content with that plan, but instead I'm forced to downgrade completely to the $1...
I can't communicate with anyone. I've created a ticket for not receiving texts messages.They also never sent me a SIM card, so I had to pay twice. I've been a Public Mobile customer for 2 days and nothing has worked. No support emails being returned....
I have the $15.00 plan with 100 minutes. I see there is a new $15.00 plan with unlimited talk & text. I would like to transfer to the new plan, do I need a new SIM card or can I just go ahead & make the change
Just arrived in Las Vegas Nevada and I switched my subscription to the $34 a month Canada and us data 50 gigs 5G speed but I only have a 4G phone. and I don't have any data in Las Vegas? Someone help please
Hello, my latest bill doesn't reflect my rewards deduction. All that shows now is $25.00 plus interest so the total is $28.25. Do I not get my rewards taken off anymore? Please explain. Thank youGary xxxxx xxx-xxx-xxxx
Hello, Just got a new phone so switched to Public, dod a number transfer and I can call from my new phone and the number (same as old) pops up as it ahould. But all recieved texts and calls go to the old phone. I called my old provider and they said ...