Ticket create

[Cw12]

Hi ,

I am newer, want to know how to create a ticket?

thanks

cw12

[softech]

@Cw12 

mind to share your question with the Community and maybe we can help??

this is how to open ticket with PM support:

1. Open ticket via Chatbot (need access to My Account): At https://widget.telus.tiia.ai/publicmobile/publicmobile.html
    Start by typing "Submit a ticket", then click "Contact Us", then "Other", then "Log In", finally click "Click here to submit a ticket ↗" 
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

[Sansan · Accepted solution]

@Cw12  sign into your account and click on the orange chat bubble.  Or the support section of the app. 

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

What do you need help with?