Account setup

[Kfakih]

I just signed up last night for the $34 plan. I don’t have data working, can’t access my account, number only makes outgoing calls, no texts, and when I dial 611 it says I have insufficient funds even though credit card was charged. What can I do when there’s no one to talk to? 

[computergeek541]

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@Kfakih wrote:

I just signed up last night for the $34 plan. I don’t have data working, can’t access my account, number only makes outgoing calls, no texts, and when I dial 611 it says I have insufficient funds even though credit card was charged. What can I do when there’s no one to talk to? 

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For issues with account set up, you'll need to discuss this with Public Mobile.  Please open a ticket to ask a customer support agent for assistance.  https://widget.telus.tiia.ai/publicmobile/publicmobile.html