Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Maybe I should be posting here instead. I was transferring my wind number to PM, shortly after, I received a text from Public Mobile: To complete your request to move to Public Mobile, please go to Publicmobile.ca, click Contact us and complete the S...
Hello everyone! Just thought I put this message up for discussion on a rather chilly/snowy Toronto afternoon with not much else happening. The big news in the mobile world this week is the announcement from Rogers that Mobilicity will be shut down, a...
Hi guys, I know this is already on the works and has even been discussed in the "Labs". Just wanted to give you a workaround on how to create mulitple accounts with the same email address. On Gmail, you can have a different address with your same ...
Hi everyone.I'm trying to buy a 1G data Add-On, and I'm getting an error. ValidateAndUpdateOptions/Balance_-1ValidateAndUpdateOptions/Provisioning_-1 I have dollars in my account, the system is just not doing the transaction. Is this a known problem?...
Hi, signed up my wife for public mobile a month ago and everything went smoothly except for creating of her self serve account. For some reason she can't log in. Her service is fully operational, but when trying to login to self serve she just gets...
I have signed up for a call, text and data plan. But when I try to make a call, I get a message that I don't have a calling plan! But I can receive call. Please help!
Hi,Today I received strange message via SMS:Your authorized parking period in space A196 ends at 18:00. You cannot renew this space. goo.gl/VlymED The link goes to: Mobile serviceThis message has been sent by Stationnement de Montréal.To unsubscribe ...
I m not able to locate any option which would let me get a soft copy of monthly bill payment with my information on it.
I set up my account to be automatically paid from my credit card a few weeks back. Today was the day for it to come out, but my public mobile account now says expired and it didn't get paid....and yep my credit card has anough money on it... Unsure w...
Hello to all friends 1 month with Public M and all I can say is that I have no regretss!I am very hapy of my choice thanks to the amazing community for all support! Hope to have many more months years with you all!!! Mel.
Hey,I would like to set up my voicemail without leave my name, or make my own greeting, is there any way I can set up a default greeting for voicemail. Thank you
Hello Guys, So, this is embarrasing... I was showing Public Mobile to a Friend, I was going to log on to My Account and I am unable to log in, I get this: I did not forget my password, its automatically filled up by LastPass. However, I did try to r...
Hello. I would just like to share my experience with setting a non-standard cell plan for my daughter (pre-teen). My main goal was to have communication with her for emergency purposes or to communicate her whereabouts when away from home. So, in sum...
Would any PM admin take a look at my ticket please?
Figured this could be useful since popular device and Public has the bring your own device structure. Especially those having issues with compatibility on Public (Telus) networks. BACK UP EVERYTHING BECAUSE THIS WILL ERASE YOUR PHONE! First off just...
2 months passed since I switched from Publicmobile to another carrier. A full one month's credit to be refunded as promised by Public mobile. This is very unfortunate. It damages Public mobile's credibility
just got my sim card and activated online for the 90 days plan, just can not log in my account, the Email Verification is also failed, when i use the new sim card to make a call , it said there is no talking plan after all the proccess there is a err...
Hey i think public needs to cell phones or make a deal with koodo or telus to have phones fore us to buy right out becasu u dont need to unlock a koodo or telus phone it would be awesome i miss the phones u use to haveWho agrees with me on this idea
2'nd 90 day renewal went through correctly; rewards deducted and card charged the balance; new expiry date correct. Was exceptionally pleased as I was out of the country returning the day after renewal to active service. Yippee!
PM may not offer roaming but it does go "a-roving". Any guesses about the location?
Hi, I just looked at my bank account and noticed that public took a payment from me but I already paid for 90 day plan since March 11th, they took money from me on May 11th, that is before the 90 days, that is total BS, they need to fix this immediat...
Hi all - Having voicemail problems for my phone. When I'm on a call with somebody and another person calls in (i.e. activates the call waiting feature) and I let it go to voicemail, my wife gets a phone call from my number that consists of a bunch of...
I recently switched to Public from Virgin Mobile, and on Virgin Mobile iMessage would work without a problem. Now, iMessage won't work on Public! Can someone please assist me with steps to correct this problem? Thanks in advance!
Did you just hear? Mr. Rogers has sent Moby to bed w/o supper, 4ever, and ever, and ever. Rogers is certainly not playing fair. If Telus had purchased Moby, what would Telus had done? It would have been interesting at the prospects. This is certainly...
Hi there, I am trying to activate / register my new PM sim and I am stuck at step number 2, where I must choose whether to port or to get a new number. I want a new number but this does not seem to be possible. There is no area code number to choose ...
For some strange reason my online account is locked out as of today?No idea what happened (I had more than enough balance to cover monthly fee + pending rewards) and account was active last month so I know it has not even been 30 days of inactivity. ...
Hey All.I’m about to switch to PM from Rogers. At the same time I’m going to pick up a new phone and want to make sure it will work properly at take full advantage of PC/Telus LTE Data network (along with voice and text).The one I’m looking at is the...
Here's an interesting article I just found. It discusses the sorry state of the cellular industry in Canada: http://www.cbc.ca/news/business/cellphones-crtc-cheap-plans-1.3562679
Good Morning All! Unfortunately I completely forgot about my monthly plan cycle, so of course it just got suspended. Is it possible to switch to a 10 day plan temporarily just so I can re-activate my account? Just at least gives me some time to accu...
Hello everyone! Samsung is giving unlock codes for free for the S7's: Start a live chat session from Samsung's Contact Us page: http://www.samsung.com/ca/info/contactus.html?CID=AFL-hq-mul-0813-11000170Inform the rep that you would like to unlock ...
