Data Did Not Renew
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02-15-2018 06:19 PM - edited 01-04-2022 03:32 PM
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02-15-2018 06:21 PM
Are you on a 3G plan? Apparently they apparently have issues renewing. Try DMing the moderators with your account info, PIN, and your issue so they can look into it for you.
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02-15-2018 06:21 PM
@Hellzhavoc Are you on a plan with 3G data? If yes, there is a known bug where data does not reset. In this case, you will need to send a private message to the Moderator_Team with your account info.
More info on contacting mods:
- Follow the directions in this post: http://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating/...
- Once the Community Moderator has responded to your private message, they will provide you with a secure link so they can authenticate your account information
- In order to validate your account information, you will be asked for 1) Your account number and 2) Your PIN number
Monday - Friday 9AM (EDT) - 9PM (EDT) Saturday - Sunday 9AM (EDT) - 7:00PM (EDT)
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.
