The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!
Hello,I am a current Public Mobile user but interested in 3GB for $21 plan that is available for new activations.In this case, should I change the carrier once and come back to Public Mobile again?or is there a way I can get $21/month plan without ch...
I have been overcharged on my last payment yesterday, with my refers and other credit I should of only been charged 19 dollars like usual, I was charged the full 40 dollars, why??
I never had the VoWifi toggle visible with public mobile. It was just not there. Last week, suddenly, a VoWifi toggle appeared in my phone settings, it was even turned on by default. It didn't do anything VoWifi related, but it was there. Are they up...
I am planning to change subscriptions when my monthly renewal comes up. The initial page says something like "Save even more with a 90-day subscription." I'd like to do that but the option is not provided when I go to confirm and provide my payment i...
Hi all, relatively new to PM (this is my third month I believe). I'm pretty sure I got an email when I was charged last month, but I just noticed the charge on my credit card this time from a few days ago... Definitely didn't get an email, I'll be si...
Hi there,I am attempting to port out of Public Mobile but can't receive SMS texts. I was advised by my original carrier that my phone number is now listed under Telus, and it is possible to manually port me out. Please send me a call-confirm so that ...
Hi, any Public Mobile Agent:I need a public mobile agent/ customer support agent to contact me ASAP about my issues. I have tried everything i can to contact an agent, but this service provider or their website is too complicated, up to now, my issue...
I could not send/receive text messages after porting to PM, so I tried deleting and adding my eSIM again. I cannot access my account because I need a 2FA for the number which is tied to my eSIM. So now, I am locked out of my account and have no servi...
Is there no way to get access to these plans without leaving and re joining?I don't get it. I'm on 24$ 4g plan, there's a $23 10gb plan but I can't change without leaving. I thought public mobile didn't restrict access to any plans for new activation...
i bought 4 vouchers and pay in full...3 vouchers worked and the 4 voucher said try again later? there is a problem with my voucher, can I call someone to give them my voucher number? or do I have to go back to the store I bought the voucher...i said...
Does the new $29 40GB 4G plan have the 90 day subscription option? My current $29 20GB 4G plan has that option and I wouldn't want to switch if it didn't have it.
When the points reward program was originally launched there were loyalty points given. Why are we only receiving the $5 welcome bonus?If the program was discontinued the least that could be done is to offer the loyalty bonus. The bonus data is no u...
Hi so I set up my son with public mobile back in I'm going to say October maybe, and just a couple weeks ago I signed up for public mobile and switched over here. Now the thing is I can't get logged into the other account that belongs to my son I pay...
I am currently on a $29 4G 30GB plan. It looks like I can can switch my subscription to the new $29 4G 40GB plan. Is there any downside to switching my subscription to the new plan (upon renewal)? I am still receiving cash reward discounts ($12) on ...
New customer here, paid, and ported number to physical sim.A few hours now, still no data and unable to log into my account.Can sometimes make calls or receive calls but drops immediately.
Just signed up and when I try to activate the eSIM, I get an error message. I am trying to port a number. My phone is eSIM cable and all setting are correct.
I did not select public posts and want keep old plan. But I get message shows I join in public points. Why? How do I keep old plan without points? Thanks
Hey, so before i used to get like $8 off my bill for autopay, loyalty and referralsNow the new reward system has kicked in and all i see in my account is 5 points. ( welcome )I currently pay $34 a month.1. What is the fastest way to accumulate points...
I transferred my phone number from Chat-R to my public mobile phone. I received the prompt text from Chat-R and approved the transfer. its been 10 hours and I can make phone calls out but people cannot call me. when people call me it says "1B1 The cl...
Hey all, are we being forced to opt into the points system? I just got a message saying "we're excited you're joining public points" but I've not done anything and avoided signing up for points since everyone said it's not worth it. Just wondering if...
I have to post about this because its actually mind blowing to me how brutal Public Mobile / Telus are running this service and being allowed to.We just ported over from Koodo to Public. Upon sign up and port there was absolutely no warning about por...