@hTideGnow wrote:
@computergeek541 wrote:
@eyes wrote:
I should have selected the $19 plan with the 3 GB data at 4G but that was my bad. Now I only see the $19 plan with only 1 GB at 4G.
The $57 90 day plan was never officially offered to existing customers.
hi @computergeek541
can you help to report the PM why the system have all these error on @eyes account? It is unfair to him that he got all the new activation only plans and happened that he picked the wrong one
that was another error I found today. Another user , his account was suspended. But don't know why he can port out his line on his suspended account and then suddently that account got reactivated. That is so unfortunate to these 2 users. Don't konw why bad things all happen to this user. Oh. I meant these users , plural.
@hTideGnow
Since Oracle cannot see the account infos and we cannot confirm if any particular user really being offered plans that they should not have, it is best for the users themselves to confirm with support
For the other issue you brought up, who was that? can you show the link? Not sure if we can help, but would like to check still
