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I did not select public posts and want keep old plan. But I get message shows I join in public points. Why? How do I keep old plan without points? Thanks
Hey, so before i used to get like $8 off my bill for autopay, loyalty and referralsNow the new reward system has kicked in and all i see in my account is 5 points. ( welcome )I currently pay $34 a month.1. What is the fastest way to accumulate points...
I transferred my phone number from Chat-R to my public mobile phone. I received the prompt text from Chat-R and approved the transfer. its been 10 hours and I can make phone calls out but people cannot call me. when people call me it says "1B1 The cl...
Hey all, are we being forced to opt into the points system? I just got a message saying "we're excited you're joining public points" but I've not done anything and avoided signing up for points since everyone said it's not worth it. Just wondering if...
I have to post about this because its actually mind blowing to me how brutal Public Mobile / Telus are running this service and being allowed to.We just ported over from Koodo to Public. Upon sign up and port there was absolutely no warning about por...
On my Pixel 6, I used my secondary SIM slot's IMEI to attempt a transfer from Bell to Public.Shortly thereafter, I got this message:Hey, it's Public Mobile. We're having trouble transferring your number. Looks like you entered an incorrect ESN/MEID. ...
I paid for the 50GB of data plus unlimited calling and texting for Canada AND US. I am currently in the US and I cannot use any of the services I paid for.
I recently got a new SIM card and need to activate it on my account, where is the option for that since I have another SIM activated with this account?
I'm trying to activate my esim and transfer my number from another provider to Public Mobile using the APP, but I get this error on step 6 of 6. ' Something didn't go right while activating your subscription. Click below to contact a customer support...
Hi, I ported my number this morning from Fido but I am having issues. I replied with YES to my old provider and received confirmation that the port will go through. 30 minutes later, through eSim setup my number ported just fine - incoming/outgoing c...
Hello, I am trying to subscribe and set up a SIM and the website is super janky, is there a known issue right now and I should do it later or some other issue I am not seeing? Socks
If you missed out or have friends who might be interested!$34 50GB 5G US / Canada Plan is back and available For ALL!Ends May 20thCanada/US Plan BenefitsAll Canada/US Plans allow All Plan Call/Messaging/Data to be used In Canada or US to Canada or US...
Hello, I am planning to switch over to Public Mobile with a new offer for a 5G eSIM. However I would like to retain my current phone number. Is there a way to do that? Thanks.
There's an issue.I've submitted 2 tickets for help regarding my phone regarding my inability to send text messages. I still haven't heard back from you, but more than that, the sent item of my community box is empty. The link "view my ticket" direct...
I am unable to download the eSIM from the Public Mobile app as well as the QR from the email that I received. I am unable to login to the app or the website as they require eversafe OTP which is supposedly sent on my new number, which isn't even acti...
Before purchasing, Online said my phone is capable with ESim. Now it says not working. But I do have Public SIM card with me.Is there any way to activateI did not receive any email like congratulations or welcome to public mobile. I only got email f...
Hi, I ordered a PM sim card for $10 plus a $29 subscription. After receiving the sim card and porting my number from previous provider, my account is on hold waiting for me to purchase a new subscription. Why can't I use the subscription I purchased ...