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Important Update Regarding Recent SMS Notifications

Hello Community, On October 1, you may have received a text message incorrectly stating that the payment information on your account has expired or is outdated.  We encourage you to visit My Account to verify the payment information on your account i...

Ck_PM by Public Mobile
  • 5937 Views
  • 28 replies
  • 12 Bravos

Scheduled Maintenance on September 15th

Hello Community,  We wanted to give you an update that Activations, My Account Access and Ticket submissions will be unavailable during the following maintenance window: September 15 | 00:01 AM ET - 10:00 AM ET  (9:00 PM PST September 14th to 7:00 AM...

A_CX_PM by Public Mobile
  • 1706 Views
  • 4 replies
  • 0 Bravos

9-8-8 service is coming to Canada

Hello Community,    On November 30, 2023, Canada will be launching a national mental health crisis and suicide prevention number that anyone can access by either dialing or texting 9-8-8. It will be available 24/7 from coast to coast and free of char...

J_PM by Public Mobile
  • 6890 Views
  • 32 replies
  • 42 Bravos

eSIM Compatibility with Public Mobile

Hi Community,  We're excited about the interest in eSIM and thought it would be helpful to share some easy tips before you begin your new eSIM journey!  Looking to activate?Simply download the Public Mobile App to get started. When you purchase your ...

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J_PM by Public Mobile
  • 33003 Views
  • 114 replies
  • 33 Bravos

Black Friday Sale: Upgrade your Phone & Save!

  Hey Community,    Starting today, until December 6, you can save $30 on your phone bill when you purchase any Certified Pre-Owned Phone. Visit our Certified Pre Owned Phone Catalogue and get yours for Black Friday, while quantities last.   Offer D...

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J_PM by Public Mobile
  • 3423 Views
  • 17 replies
  • 5 Bravos

Black Friday Sale! 12GB Bonus Data for 12 months - $40+

Hey Community,    Starting today until November 27, 2022, customers can get an additional 12GB of data for free* every month for 12 months on all $40 or more plans, with promo code: 12MONTHS12GB.    This offer is available to new customers who activ...

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J_PM by Public Mobile
  • 11293 Views
  • 61 replies
  • 13 Bravos

Scheduled System Maintenance on Nov 13

  Hey Community,    We wanted to give everyone a heads up that Activation Portal will not be available during the following maintenance window:   November 13, 2022, 00:00 ET –  10:00 ET   During this time, you will be unable to activate SIM cards....

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J_PM by Public Mobile
  • 609 Views
  • 2 replies
  • 2 Bravos

Single-Day Deal - Get 15GB of 4G speed data for $40 a month

Hey Community,    Only available today, you can save more, and get 15GB of 4G speed data for only $40 a month. Before it's gone tomorrow*.   This offer is available to new customers who activate online. Rules and conditions apply.   How to Get this ...

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J_PM by Public Mobile
  • 7086 Views
  • 43 replies
  • 7 Bravos

Top Contributors – October 2022

Hi Community,   Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all.   We’d like to give a special thanks to all our members who ea...

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Silvio_M by Customer Support Agent
  • 2078 Views
  • 0 replies
  • 3 Bravos

[RESOLVED] Systems Outage - Update: Clear Cookies/Cache

New Update: We are pleased to report the Systems Outage issue has been resolved. We thank you for your patience and support as we worked to get our site page up and running. Please Note: After multiple tests we can confirm the platform is stable. If ...

J_PM by Public Mobile
  • 30091 Views
  • 219 replies
  • 32 Bravos

Alert Ready Test on Nov 16

Hey Community,   On November 16, 2022, the Government of Canada will conduct an Alert Ready Test to compatible mobile devices in each province and territory. Alert Ready is designed to deliver critical and potentially life-saving alerts to Canadians....

J_PM by Public Mobile
  • 6975 Views
  • 10 replies
  • 9 Bravos

Top Contributors – September 2022

Hi Community,   Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all.   We’d like to give a special thanks to all our members who ea...

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Silvio_M by Customer Support Agent
  • 2387 Views
  • 0 replies
  • 4 Bravos

[New Public Mobile Plans] The less we spend, the more you save.

Hey Community,    We have some big news to share with you! We’re introducing new plans at Public Mobile, starting October 17.    Our 100% digital storefront and online support means we can pass our savings onto you.  All our 4G speed plans now come w...

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J_PM by Public Mobile
  • 19083 Views
  • 82 replies
  • 24 Bravos

Find your dream phone and price: Oct 12 - 26

Hey Community,    We’re always looking for ways to help you get the latest phone at the lowest prices with our Certified Pre-Owned Phones.     Starting October 12 - 26, you can get a newer phone and lower price tag up to 80% lower than the original r...

J_PM by Public Mobile
  • 5086 Views
  • 26 replies
  • 3 Bravos

NEW: Introducing even more 4G speed plans

Hey Community,    Starting today, we’re introducing three brand new 4G speed plans. These plans are available to all existing and new customers, plus new customers will earn 3x the Points-Back for 12 months when they activate.    Plan Details:    $55...

Tiana_V by Public Mobile
  • 8364 Views
  • 39 replies
  • 6 Bravos

Top Contributors – August 2022

Hi Community,   Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all.   We’d like to give a special thanks to all our members who ea...

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Andu_S by Customer Support Agent
  • 6971 Views
  • 6 replies
  • 11 Bravos

Scheduled System Maintenance on Sept 8

Hey Community,    On September 8th we will be deploying some bug fixes and enhancements to the My Account page and it will be down for maintenance between 12:00 and 1:00 AM (Wednesday night and Thursday).   If you are looking to make basic changes t...

J_PM by Public Mobile
  • 3590 Views
  • 27 replies
  • 5 Bravos

FLASH SALE: 2GB bonus for 12 months, $25+ plans!

Hey Community,    Starting today until Aug 31 at 11:59PM EST, new customers can get 2GB of bonus data every month for free* for 12months on $25+ plans or higher with promo code:12MONTHS2GB   This offer is available to new customers who activate onlin...

J_PM by Public Mobile
  • 5763 Views
  • 28 replies
  • 1 Bravos

Student Plan: 20GB for $55

Hey Community,    For a limited time, you can take advantage of our Student Plan: 20GB at 4G speed, for $55/month.    In addition, all new activations will receive 3x Points-back - that means you can earn an extra $8.25 in points value on our Student...

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J_PM by Public Mobile
  • 4019 Views
  • 12 replies
  • 8 Bravos

Top Contributors – July 2022

Hi Community,   Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all.   We’d like to give a special thanks to all our members who ea...

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Silvio_M by Customer Support Agent
  • 2534 Views
  • 0 replies
  • 8 Bravos

Public Points Contests

Hey Community,    This month, we’ve kicked-off our summer contests through our Public Points rewards program. Giving you a chance to win some awesome prizes!    We’re running 4 contests through the entire month of August. That means 4 chances to win,...

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J_PM by Public Mobile
  • 4861 Views
  • 28 replies
  • 1 Bravos

[Winners] Certified Pre Owned Phone Contest

[Contest Update]   Congratulations to our Winners @Rosguru, @umnikke8, @darlicious @Korth, @softech, @treefrog, @bridonca, @hendelar, @Dawn69, @roberto        Thank you to everyone who participated in our CPO Phone contest. We received all your fanta...

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J_PM by Public Mobile
  • 7132 Views
  • 53 replies
  • 13 Bravos

50% off SIMs Online-Only, Limited Time Offer

Hey Community,   Starting today, and until July 31, 2022 11:59PM EST, we are offering 50% off SIM cards, online-only.    What does this mean for you?  From now until July 31, you will be able to purchase Public Mobile SIM cards for $5 instead of $10 ...

J_PM by Public Mobile
  • 1671 Views
  • 5 replies
  • 5 Bravos

Top Contributors – June 2022

Hi Community,   Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all.   We’d like to give a special thanks to all our members who ea...

Andu_S by Customer Support Agent
  • 3429 Views
  • 1 replies
  • 12 Bravos

FLASH SALE: 2GB bonus for the next 6 months, $40+ 4G plans!

Hey Community,    Starting today until July 18 at 11:59PM EST, new customers can get 2GB of bonus data every month for free* for 6 months on 4G speed plans, $40+ or higher with promo code: 4GPLANBONUS   This offer is available to new customers who ac...

J_PM by Public Mobile
  • 3464 Views
  • 13 replies
  • 1 Bravos

Your Public Mobile experience just got an upgrade.

Hey Community,    We have a big announcement to share with you!    Starting July 13, Public Mobile is going 100% digital, with all new activations and devices taking place exclusively online. New customers can join Public Mobile on the go, from anywh...

J_PM by Public Mobile
  • 52015 Views
  • 294 replies
  • 73 Bravos

FLASH SALE: 2GB bonus for the next 6 months, 35+ plans!

Hey Community,    Starting today until July 11 at 11:59PM EST, new customers can get 2GB of bonus data every month for free* for 6 months on $35 plans or higher with promo code: 6MONTH2GB   This offer is available to new customers who activate online...

J_PM by Public Mobile
  • 3189 Views
  • 19 replies
  • 0 Bravos

Top Contributors – May 2022

Hi Community,   Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all.   We’d like to give a special thanks to all our members who ea...

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Silvio_M by Customer Support Agent
  • 2240 Views
  • 0 replies
  • 7 Bravos

How we make Certified Pre-Owned Phones like-new!

Hey Community,    We received all your great questions about our Certified Pre-Owned Phones. Now we’d like to share a little more about our refurbishment process, so you can have complete confidence in your next phone.    What do we check?   Battery ...

J_PM by Public Mobile
  • 6792 Views
  • 20 replies
  • 10 Bravos

Top Contributors – April 2022

Hi Community,   Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all.   We’d like to give a special thanks to all our members who ea...

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Silvio_M by Customer Support Agent
  • 2637 Views
  • 0 replies
  • 7 Bravos
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