Hello Community, On October 1, you may have received a text message incorrectly stating that the payment information on your account has expired or is outdated. We encourage you to visit My Account to verify the payment information on your account i...
Hello Community, We wanted to give you an update that Activations, My Account Access and Ticket submissions will be unavailable during the following maintenance window: September 15 | 00:01 AM ET - 10:00 AM ET (9:00 PM PST September 14th to 7:00 AM...
Hello Community, On November 30, 2023, Canada will be launching a national mental health crisis and suicide prevention number that anyone can access by either dialing or texting 9-8-8. It will be available 24/7 from coast to coast and free of char...
Hi Community, We're excited about the interest in eSIM and thought it would be helpful to share some easy tips before you begin your new eSIM journey! Looking to activate?Simply download the Public Mobile App to get started. When you purchase your ...
Hey Community, There will be system maintenance taking place on Sunday, May 8 from 12:00am - 10:00am (ET). During this time, customers will be unable to activate SIM cards. If you try to activate your SIM card during the maintenance period, you ...
Hey Community, Starting to May 6 - 9, new customers can get 2GB of bonus data every month, for free* for 6 months on $35 plans or higher with promo code: 6MONTH2GB. This offer is available to new customers who activate online only. Rules and co...
Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who ea...
Hey Community, Starting April 27 - May 2 new customers can get 2GB of bonus data every month, for free* for 6 months on $35 plans or higher with promo code: 6MONTH2GB. This offer is available to new customers who activate online or at partic...
Hey Community, Starting April 22 - 25 new customers can get 2GB of bonus data every month, for free* for 12 months on $25 plans or higher with promo code: 12MONTH2GB. This offer is available to new customers who activate online or at participat...
Hey Community, It’s Earth Month, and this year we’ve partnered with Tree Canada to plant a tree when you buy a Certified Pre-Owned phone on April 18 until May 1. See how you can make an impact. Plus, we’ll throw in a free one-time 5GB data add-on...
Hey Community, Starting April 14 - 18 new customers can get 2GB of bonus data every month, for free* for 6 months, plus free 750 long distance minutes to India on any plan $25+ when activating online. This offer is available to new customers w...
Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who ea...
Hey Community, Starting on April 8 - 11 new customers can get 2GB of bonus data every month, for free* for 12months on $25 plans or higher with promo code: 12MONTH2GB. This offer is available to new customers who activate online or at participating ...
Update: The account suspend issue has been resolved. Thank you. ———————— Hey Community, We’re currently having some issues with our Monthly Renewal Charge and Auto Top-Ups, causing some customer accounts to mistakenly go into suspend. Our team i...
Hey Community, Starting to today (March 25), new customers can get 2GB of bonus data every month, for free* for 12 months on $25 plans or higher with promo code: 12MONTH2GB. Plus 50% off your SIM card for a limited time. This offer is available ...
Hey Community, Freshen up for Spring with a new phone! From now until March 31, you can buy a Certified Pre-Owned phone and get a $20 bill credit. Plus, we have some limited time discounts on all of our most popular devices. Don’t miss out on ...
Hey Community, Starting today (March 17), new customers can get 2GB of bonus data every month, for free* for 6 months on $35 plans or higher with promo code: 6MONTH2GB. Plus 50% off your SIM card for a limited time. This offer is available to...
Hey Community, Starting to March 11 at 11:59PM EST, new customers can get 2GB of bonus data every month, for free* for 12 months on $25 plans or higher with promo code: 12MONTH2GB. This offer is available to new customers who activate online or...
Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who ea...
Hey Community, Starting February 28 to March 2 at 11:59PM EST, new customers can get 2GB of bonus data every month, for free* for 6 months on $35 plans or higher with promo code: 6MONTH2GB. Plus for a limited time, get 50% off your SIM card! ...
Hey Community, Starting February 16 to February 21 at 11:59PM EST, new customers can get 2GB of monthly bonus data for free* for 6 months on $35 plans or higher with promo code: 6MONTH2GB. Plus for a limited time, get 50% off your SIM card! ...
Update: We are pleased to report the CC Statement lists Koodo issue is fixed. In addition, our team is also finalizing a resolution for the Welcome to Koodo SMS issue. Customers may experience this SMS upon resolution completion. Thank you! - Publ...
Hey Community, Starting February 11 to February 14 at 11:59PM EST, new customers can get 2GB of monthly bonus data for free* for 12 months on $25 plans or higher with promo code: 12MONTHS2GB This offer is available to new customers who acti...
Hey Community, As many of you know, Public Mobile offers a wide range of Certified Pre-Owned Phones at affordable prices. And when we’re talking about variety and affordability, we can’t forget the newest addition to our CPO catalogue: the ZTE Cym...
Hey Community, We are happy to announce the launch of Public Points! Starting on January 25, 2022, Public Mobile customers who activate, will automatically be part of Public Points. This means that customers who activated prior to January 25, 2...
Hey Community! To celebrate Lunar New Year, for a limited time only, Public Mobile customers can get a 2GB data bonus every month for 8 months, on any plan $25/mo or more online. Offer Details: Offer applies to the $25, $35, $40, $50 and $60 pla...
Hey Community, We’ve been notified that some customers received an email confirming their switch to Public Points, our new Rewards program that is launching tomorrow. If you have received this email, please disregard it. You will not be switched ...
Hey Community, We have some exciting news to share with the Public Mobile Community. We wanted you all to be the first to know we’re launching a new Rewards program soon - Public Points. Joining Public Points is optional for all existing custome...
Hi Community, Thank you to everyone who contributed to the great conversations on the Community over the last 2 months! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our me...
Hey Community, Starting January 14 to January 17 at 11:59PM EST, new customers can get 2GB of monthly bonus data for free and 50% off their SIM card when they activate on plans $35 or higher with promo code 2GBBONUS. This offer is available to n...
Hey Community, We are delighted to launch our newly redesigned Community. We hope you like the fresh new look, and that the new design will allow you to find information you need quickly and easily. Curious about our new upgrades? We’ve highligh...
Hey Community, We hope you’re all enjoying a great Holiday season. As we get closer to ringing in the new year, we’re excited to share some big news with everyone. From January 4 - 7, 2022 the Community will go through some changes to bring o...
Hey Community, Our 2GB of monthly data Flash Sale is back by popular demand! Starting December 10 and extended to December 28 at 11:59PM EST, new customers can get 2GB of monthly bonus data for free and 50% off their SIM card when they activate ...
[Update] Thank you for your patience. We’ve received a lot more excitement than expected. If you have responded “YES” and are waiting for your offers - hang tight, your gifts are on it’s way. Remember, you have until December 31, 2021 to redeem yo...
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