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Jade_S
Public Mobile

[Resolved] Wireless Outage

Update

 

The outage impacting customers in Ontario and Quebec has been resolved. Please consider rebooting your device(s) if the service isn't back yet. Our apologies for any inconvenience and thank you so much for your patience!

 

-----------

Hey Community, 

 

We are aware of a wireless outage impacting clients in Ontario and Quebec. Our team is already working towards a resolution and we will post updates on this thread as we get them. Thanks for your patience!

 

- Public Mobile Team 

softech
Mayor / Maire

Re: Wireless Outage

thanks @Jade_S  for the confirmation!!!

 

as someone pointed out earlier:

https://productioncommunity.publicmobile.ca/t5/Using-Your-Service/Outage-in-North-York/m-p/732728/hi...

 

Both Telus and Koodo have made official announcement on Twitter.  It really time for PM to do the same, keep us updated with the latest  Network status or other issues.  

 

 

Triguy
Mayor / Maire

Re: Wireless Outage

Thanks for the update.

S--S
Mayor / Maire

Re: Wireless Outage

thank you @Jade_S 

we appreciate your business and your Team working too hard to bring amazing service,

 

god bless you and your Team...

 

esjliv
Mayor / Maire

Re: Wireless Outage


@Jade_S wrote:

Hey Community, 

 

We are aware of a wireless outage impacting clients in Ontario and Quebec. Our team is already working towards a resolution and we will post updates on this thread as we get them. Thanks for your patience!

 

- Public Mobile Team 


Thanks @Jade_S ,

 

I feel this type of notice (OUTAGEs) should be front and center on the Community page. 

 

Like a RED BANNER hyperlink or something when outages occur.

 

Simply an Announcement Post gets pushed down the list, and ends up getting bogged down with other posts.

 

Just my thoughts...

 

esjliv_0-1633551148530.png

 

Re: Wireless Outage

Where I am, there's no mobile data and no voice service. The only thing that is working is SMS.

softech
Mayor / Maire

Re: Wireless Outage

SMS still works.. interesting.  

softech
Mayor / Maire

Re: Wireless Outage


@S--S wrote:

thank you @Jade_S 

we appreciate your business and your Team working too hard to bring amazing service,

 

god bless you and your Team...

 


@S--S   the service tech might be working hard at this moment,.. but this is not the right time to compliment them for their " amazing service"   (unless you meant the "lack of" ... ) LoL

 

 

 

🤣😂

Meow
Town Hero / Héro de la Ville

Re: Wireless Outage

No issue in York region. Phone/SMS work as expected. Hopefully the rest of you guys get service soon!

S--S
Mayor / Maire

Re: Wireless Outage


@softech wrote:

@S--S wrote:

thank you @Jade_S 

we appreciate your business and your Team working too hard to bring amazing service,

 

god bless you and your Team...


@S--S   the service tech might be working hard at this moment,.. but this is not the right time to compliment them for their " amazing service"   (unless you meant the "lack of" ... ) LoL

🤣😂


@softech 

i'm always compliment about them they are amazing Team, we have to thanks them all time,

and the service will back as soon as possible...

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