Hello Community, On October 1, you may have received a text message incorrectly stating that the payment information on your account has expired or is outdated. We encourage you to visit My Account to verify the payment information on your account i...
Hello Community, We wanted to give you an update that Activations, My Account Access and Ticket submissions will be unavailable during the following maintenance window: September 15 | 00:01 AM ET - 10:00 AM ET (9:00 PM PST September 14th to 7:00 AM...
Hello Community, On November 30, 2023, Canada will be launching a national mental health crisis and suicide prevention number that anyone can access by either dialing or texting 9-8-8. It will be available 24/7 from coast to coast and free of char...
Hi Community, We're excited about the interest in eSIM and thought it would be helpful to share some easy tips before you begin your new eSIM journey! Looking to activate?Simply download the Public Mobile App to get started. When you purchase your ...
Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who ...
Hey Community! We noticed that some customers were encountering issues accessing our self-serve platform earlier today due to a server outage between 11:30AM EST to 1PM EST. The issue has since been resolved. Please let us know if any further issu...
Promotion has expired. Hey Community, For a limited time only, new customers can get their second month free when they activate on any plan online. (Plus an additional 5GB of free data when they activate on select plans!) This offer is availab...
Hi Community, Between January 5th, 2021, 01:00 (EST) / January 4th 22:00 (PST) and January 5th, 2021 04:00 (EST) / 01:00 (PST), you won't be able to do the following: Access your Self-Serve accountActivate a new account We apologize for any inconv...
Promotion has expired. Hey Community, For a limited time only, new customers can get their second month free when they activate on any plan online or in-store. (Plus an additional 5GB of free data when they activate on select plans!) This offe...
This offer has expired. Hey Community, For a limited time only, new customers can get their second month free when they activate on any plan online or in-store. This offer is available to new customers only. Rules and conditions apply. How...
The Community Holiday Contest has closed - winners will be selected and announced by the end of January. Hey Community, The weather outside is frightful, but we’re hoping we can bring you some extra warmth, and show our appreciation for your on-g...
Hey Community, Effective December 11, 2020, until December 14, 2020, 11:59PM ET, new customers can get their second month free when they activate on select plans. This offer is available to new customers only. Rules and conditions apply. Plan...
Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who ...
Hey Community, We’ve heard that some of you have received spam in your Private Message folder on the Community. The team has put great effort into filtering out spam messages, but in the case you do receive one, here’s what to do: 1. DO NOT click...
Contest has ended. Having trouble entering our contest? We've received a lot more excitement than expected. Not to worry, you have up until December 31st to enter enter our contest! Please try again in a few days at publicmobile.ca/holiday. ...
Hey Community, We have some exciting news to share - we're looking to grow our Oracle program! As Public Mobile continues to grow and expand, we're hoping to do the same with our Oracle program; not only are we looking for new and exciting opport...
Hey Community, Effective Monday, November 23, 2020, until December 4, 2020, 11:59PM ET, new customers can sign up to get $5 off every month for 6 months when they activate on select plans online. This offer is available to new customers only. Rule...
Hey Community, Effective Friday, November 13, 2020, until November 16, 2020, 11:59PM ET, new customers can sign up for a 1GB bonus for 6 months when they activate on select plans online. This offer is available to new customers only. Rules and con...
Hi Community, Are you in need of a phone repair? We know at some point almost everyone is. That’s why we’ve launched a partnership with Mobile Klinik to offer you a discount on any phone repair you might need. Introducing Mobile Klinik: Mobile...
Hey Community, Starting November 10, 2020, we are adding 500MB of data to our current $40 for 4GB plan, turning it into the $40 for 4.5GB plan! New Plan Details: $40 per 30 days4.5GB data at 3G speeds (per 30 days)Plus, get 500MB BONUS data and $...
Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who ...
Hi Community, On November 25, 2020, provincial and territorial governments will be conducting another test of the Alert Ready system. Alert Ready is designed to deliver critical and potentially life-saving alerts to Canadians. Test alerts educate C...
Hey Community, Over the years, Public Mobile has committed to providing affordable wireless service for Canadians on the country's best network. We’ve primarily focused on providing wireless service, but now we are excited to announce that we are ...
Hey Community, Effective immediately, for a limited time only, we are offering your second month free when you activate on any plan online! This will be applied as an account credit and the offer is available to new customers only. Rules and condi...
Hey Community, At Public Mobile, we're for you. We recognize that sometimes our customers' needs may change, whether you need more data or even a new phone. That’s why, today we're pleased to let our Community know that our friends at TELUS are off...
Hi Community, Between October 27, 2020, 00:00 (EST) / October 26, 2020, 21:00 (PST) and October 27, 2020 05:00 (EST) / 02:00 (PST), you won't be able to do the following: Access your Self-Serve accountActivate a new account We apologize for an...
Hey Community, Effective immediately, for a limited time only, we are offering your second month free when you activate on any plan online! This will be applied as an account credit and the offer is available to new customers only. Rules and condi...
UPDATE: Issue has been resolved! Thank you so much for your patience. --- Hi Community, As of early this morning, some parts of the Public Mobile website are down. Our technical teams are aware and a fix is underway. Please be aware of the ...
Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who ...
Hi Community, We heard you about wanting more countries and we have some exciting news to announce today! Effective October 8, 2020, Public Mobile is launching a new add-on suite of Long Distance Minutes to better serve customers making calls inte...
Hey Community, Starting October 5, 2020, and ending on October 9, 2020, 11:59PM EST, we are offering $5 off SIM cards, online-only. What does this mean for you? Between October 5 and October 9, you will be able to purchase Public Mobile SIM car...
Hi Community, Between October 04, 2020, 00:00 (EST) / October 03, 2020, 21:00 (PST) and October 04, 2020 10:00 (EST) / 07:00 (PST), you won't be able to do the following: Access your Self-Serve accountActivate a new account We apologize for an...
Hey Community, Effective immediately until September 21, 2020, 11:59PM ET, we are offering your second month free when you activate on any plan online! This will be applied as an account credit and the offer is available to new customers only. ...
Hey Community, Effective September 17, 2020, the following price plan is being offered. This offer is available for new and current customers. Plan details: $35 for 2 GB at 3G speed 30 day plan1.5 GB Data at 3G speed+Bonus 500 MB with AutoPayUnli...
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