Hey Community, As many of you may know, it’s been almost a year since we’ve launched our Certified Pre-Owned phones, and we’re so happy you’ve shared in its growth! From our evolving CPO catalogue, to our Community Picks promotions, we continue to of...
Happy New Year Community, We are delighted to launch our newly redesigned Community. We hope you like the fresh new look, and that the new design will allow you to find information you need quickly and easily. Curious about our new upgrades? We’ve hi...
Hey Community, Take “throwing shade” and throw it out the window for tomorrow is Say Something Nice Day! Take time to compliment one of your friends, thank the person bagging your groceries, or even leave a nice comment on a YouTube video for a chang...
Hey Community, From May 25 to May 26, 2019 at 11:59PM ET, customers who activate online or in-store at participating retailers on a $25+ plan (Ready-Made plans only) can get a one-time bonus 5 GB of data. This will be applied as an Add-On. Plus, unti...
Hey Community, We know that everyone takes in information differently- and so a while ago, following the launch of our new Help Articles, we reached out to you to ask about which ones you’d like to see become videos. We hope you enjoy these videos as...
Hey Community, As of May 20th, 11:59 PM, the following price plans are being expired: $20 for 250 MB at 3G speed (Data only) $20 for Unlimited Province-Wide Talk $47 for 2 GB at 4G LTE speed To check out our other plans, go to publicmobile.ca/plans. ...
Hey Community, Assemble the squad because it’s Pizza Party Day! We love pizza because it’s the food that gives you the best bang for your buck, kind of like Public Mobile. Plus, you have ultimate flexibility in your choice of toppings just like we ha...
Most Recent Update 4:00 PM ET - May 14 2019 Hey Community, Our technical team has successfully implemented a solution for customers who were affected by the issue outlined below. We apologize for any inconvenience caused and thank you for your patien...
Hey Community, Effective May 10, 2019, the following promotional plans have expired: $30 for 1 GB at 3G speed $40 for 2.5 GB at 3G speed While these promotions are no longer available, we have some great offers below taking their place, available sta...
Most Recent Update 4:00 PM ET - May 10 2019 Hey Community, Our technical team has successfully implemented a solution to renew the data service for customers who were affected by the issue outlined below. We apologize for any inconvenience caused and...
Hello Community, We would like to thank everyone for the great conversations and for encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting other Community members ...
Most Recent Update 9:30 PM ET - May 8, 2019 Hey Community, We can confirm that the solution our team implemented earlier today to address customers’ voice calls periodically dropping has been resolved. We sincerely apologize for the inconvenience thi...
This means that between May 5 2019, 00:00 ET – May 5 2019, 10:00 ET you won't be able to do the following: Access your Self-Serve account Activate a new account We apologize for any inconvenience this may cause. ** Please do not post private info suc...
This means that between April 28, 2019, 00:00 ET – April 28, 2019, 10:00 ET you won't be able to do the following: Access your Self-Serve accountActivate a new account We apologize for any inconvenience this may cause. ** Please do not post private i...
Most Recent Update 17:00 PM ET - April 23, 2019 Today we identified a technical issue affecting select customers where plans were mistakenly renewed prior to the plan renewal date, resulting in loss of service for some customers. Our technical team h...
Hey Community, Effective April 23rd, 2019, the following price plans are being offered. These offers are available for new and current customers. Plan details: $30 for 1 GB at 3G speed (Update as of May 2, 2019: This plan is now expired.) 30-day plan...
Update: There will be no test alerts in Ontario & Quebec due to the ongoing flooding situation in these provinces. Hey Community, On May 8, 2019, provincial and territorial governments will be conducting another test of the Alert Ready system. Alert ...
Hey Community, It’s official! Our first Public Mobile kiosks have launched today. We’re excited about the unique design of our new kiosks and we think you will be too. If you have a location near you, we encourage you to check them out and bring some...
Hey Community, We’re happy to share that this week we’ll be making some improvements to our Get Started webpage. These changes continue our journey to make your experience as clear and simple as possible! Here is what’s new : Updated Phone Compatibil...
Hey Community, As of April 22nd, 11:59 PM, the following price plans are being expired: $25 for 1 GB at 3G speed $40 for 5 GB at 3G speed $45 for 6.5 GB at 3G speed If you’re interested in taking advantage of these ready-made plans while they’re stil...
Hello Community, We would like to thank everyone for the great conversations and for encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting other Community members ...
Hey Community, What is Siblings Day exactly? It’s a day when we celebrate our brothers and sisters and all that they do for us. A sibling can be so many things: best friend, babysitter, competitor for your parent’s attention, tormentor, person you la...
Hey Community, Yesterday we identified a technical issue affecting select customers where plans were mistakenly renewed prior to the plan renewal date, resulting in loss of service for some customers. Our technical team has investigated the issue and...
Hey Community, Public Mobile has identified a small number of select devices that, as of April 6th, 2019, will no longer provide accurate location functionality. These devices may, however, obtain some location functionality through wireless tower tr...
This means that on April 7, 2019, 00:00 ET – April 7, 2019, 10:00 ET you won't be able to do the following: Access your Self-Serve accountActivate a new account We apologize for any inconvenience this may cause. ** Please do not post private info suc...
Hey Community, Today you get to be the CEO of Holiday Creation. Think of anything worthy of celebrating, pick a day on the calendar, and boom, you’ve done it! Here are some holidays we made up to help get your creative juices flowing: 1. Catch Up On ...
Hello Community, We would like to thank everyone for the great conversations and for encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting other Community members ...
Most Recent Update 19:30 ET - March 19, 2019 Hey Community, Earlier today we identified an issue affecting select customers on Province-wide talk plans in which outbound phone calls were unable to be placed. Inbound calling, texting and data services...
Hey Community, Starting March 15th, we’re excited to bring you something that’s been long requested- a new Ready-Made plan at $15 with Unlimited International Text. This plan is available for new and existing customers and includes: 30-day plan 100 m...
This means that on March 17, 2019, 12:00 AM ET – March 17, 2019, 10:00 AM ET you won't be able to do the following: Access your Self-Serve accountActivate a new account We apologize for any inconvenience this may cause. ** Please do not post private ...
Update as of April 23, 2019: This plan is now expired. Hey Community, Starting March 13, 2019, the $30 for 500 MB Data at 3G speed plan will now be available for $25 per 30 days - for full plan details, check it out below: Plan details: 30-day plan 5...
Hey Community, We’ve just launched our new and improved Get Help page on our website, and we’d love for you to check it out! We’d also like to thank our Community members, including our entire Oracle team, who provided us with feedback on the Get Hel...
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