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Certified Pre-Owned Phones: F.A.Q

Hey Community, As many of you may know, it’s been almost a year since we’ve launched our Certified Pre-Owned phones, and we’re so happy you’ve shared in its growth! From our evolving CPO catalogue, to our Community Picks promotions, we continue to of...

Jade_S by Public Mobile
  • 2796 Views
  • 54 replies
  • 22 Bravos

Welcome to our New Community!

Happy New Year Community, We are delighted to launch our newly redesigned Community. We hope you like the fresh new look, and that the new design will allow you to find information you need quickly and easily. Curious about our new upgrades? We’ve hi...

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Jade_S by Public Mobile
  • 1935 Views
  • 104 replies
  • 15 Bravos

Meet our New Oracles

Hey Community! Hope you all had a happy and healthy holiday season. To start the new year off with some exciting news, we are happy to announce that @popping, @Dunkman and @Lieux will be joining our Oracle family! We will also be welcoming @computerg...

Melinda_H by Public Mobile
  • 4411 Views
  • 108 replies
  • 78 Bravos

Upcoming Help Changes + Feedback

Hey Community, We have some insider info we’d like to share with you! In the upcoming weeks, we will be launching a new and improved Get Help page. This is a result of the feedback we received during the workshop we held with some of you last year an...

Brooke_C by Retraité / Retired
  • 2832 Views
  • 115 replies
  • 8 Bravos

A big welcome to our new Oracles!

Hey Community, After careful consideration and listening to your feedback on who you thought would make a fantastic candidate, we would like to welcome four new members to our Oracle family: @mimmo, @stonechucker, @computergeek541, and @SD08. Congrat...

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Alan_K by Public Mobile
  • 2432 Views
  • 96 replies
  • 33 Bravos

Top Contributors - December 2018

Hello Community, We would like to thank everyone for the great conversations and for encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting other Community members ...

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Abdallah_A by Retraité / Retired
  • 2445 Views
  • 59 replies
  • 15 Bravos

Thank you Rockdaddy22 & imm1304 + Search for new Oracles!

Hey Community, It is with great sadness that I am announcing today that @imm1304 and @Rockdaddy22 are stepping down as Community Oracles. Rockdaddy22 has been with the Community since September 2015. He’s always around to give a helping hand and a lo...

Alan_K by Public Mobile
  • 2755 Views
  • 87 replies
  • 17 Bravos

Changes to how you verify that you’re the account owner

Hey Community, Respecting your privacy and taking great care to safeguard your personal information is of utmost importance to us. Along these lines, we are introducing an enhancement to how we verify that you’re the account owner. This new process p...

Alan_K by Public Mobile
  • 3634 Views
  • 52 replies
  • 18 Bravos

Get a SIM + your next 30 days of service for $0 in-store!

Hey Community, Effective December 15, 2018 until December 31, 2018 at 11:59PM ET, we are offering a SIM card and your next 30 days for $0 when you activate a 30-day plan in-store at participating retailers! This will be applied as an account credit a...

Jared_K by Good Citizen / Bon Citoyen
  • 4290 Views
  • 89 replies
  • 16 Bravos

Activate any $30+/mo plan online and get $10 off for 6 months

*This offer is online-only. *If you're currently on the $10 off every 30 days for 6 months promo, as long as you continue to be on any $30+ plan (30-day plans) or a $90+ plan (90-day plans), the promo will not be lost. Hey Community, From December 15...

Jared_K by Good Citizen / Bon Citoyen
  • 5041 Views
  • 146 replies
  • 14 Bravos

Top Contributors – November 2018

Hello Community, We would like to thank everyone for the great conversations and for encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting other Community members ...

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Abdallah_A by Retraité / Retired
  • 2481 Views
  • 51 replies
  • 17 Bravos

Alert Ready Tests Today

Hey Community, Today, November 28th, you will be receiving a wireless public alerting test message if you have a compatible device. Canada’s Alert Ready service became available on April 6, 2018, and its purpose is to broadcast emergency alerts to in...

Brooke_C by Retraité / Retired
  • 1923 Views
  • 42 replies
  • 5 Bravos

Activate any $30+/mo plan online and get $10 off for 6 months

*This offer is online-only. Hey Community, From November 26 to December 2, 2018 at 11:59PM ET, customers who activate online on a $30+ plan (30-day plans) or a $90+ plan (90-day plans) can get $10 off every 30 days for 6 months. This will be applied ...

Brooke_C by Retraité / Retired
  • 12129 Views
  • 273 replies
  • 17 Bravos

Top Contributors – October 2018

Hello Community, We would like to thank everyone for the great conversations and for encouraging fellow members to seek support and answers in the Community. Special thanks to the Community members listed below for supporting other Community members ...

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Abdallah_A by Retraité / Retired
  • 2610 Views
  • 58 replies
  • 18 Bravos

The Lounge - for everything not related to phone-stuff!

Hey Community, We’re excited to bring you a new board on the Community called “The Lounge”! As you may have guessed from the title, this will be a place where Community members can discuss their interests, hobbies, or just about anything that’s not r...

Alan_K by Public Mobile
  • 2403 Views
  • 34 replies
  • 15 Bravos

Get 6 GB at 3G speeds for $45!

Update as of November 20, 2018: This plan is now expired. Hey Community, As a competitive response, effective October 24th, 2018 we are bringing back our 6GB at 3G speed for $45 plan for a limited time only. Plan details: $45 for 6 GB at 3G speed 30-...

Alan_K by Public Mobile
  • 4124 Views
  • 72 replies
  • 6 Bravos

Get 4.5 GB at 3G speeds for $40!

Update as of November 20, 2018: This plan is now expired. Hey Community, As a competitive response, effective October 19th, 2018 we are bringing back our 4.5 GB at 3G speed for $40 plan for a limited time only. Plan details: $40 for 4.5 GB at 3G spee...

Alan_K by Public Mobile
  • 4669 Views
  • 54 replies
  • 9 Bravos

Changes to select bonus data and promotions

Hey Community, With the change of seasons, we also have some changes to bonus data and promotions. Last night, as you may have noticed, we discontinued the following promotional plans: $40 for 4.5 GB at 3G speed $45 for 6 GB at 3G speed $50 for 8 GB ...

Brooke_C by Retraité / Retired
  • 2847 Views
  • 47 replies
  • 11 Bravos
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