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Outage - Red Deer, Alberta - All mobile services out on 1-2 towers in SE

fixin1
Deputy Mayor / Adjoint au Maire

https://www.telus.com/en/bc/outages

There is 911 fallback coverage via EXT Rogers, Freedom, or Bell (If it is a RAN issue). 

NOTE: Also in Samson 137 First Nations there is an outage (RESOLVED)

Screenshot 2025-05-03 at 8.01.51 AM.png

Screenshot 2025-05-03 at 8.03.50 AM.png

Both are still undetermined at this time

2 REPLIES 2

fixin1
Deputy Mayor / Adjoint au Maire

@hTideGnow - Yes, I forgot that telus has to enable fallback coverage and get approval from the carrier they need access to - if it is major, like a tower is down / equipment is down, they will need to bring in a Cell on Wheels.

hTideGnow
Mayor / Maire

thanks @fixin1 

and a reminder, the fallback coverage is for 911 only, not for regular calls

 

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