Announcements
Important information from Public Mobile to you.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

9-8-8 service is coming to Canada

Hello Community,    On November 30, 2023, Canada will be launching a national mental health crisis and suicide prevention number that anyone can access by either dialing or texting 9-8-8. It will be available 24/7 from coast to coast and free of char...

J_PM by Public Mobile
  • 7505 Views
  • 33 replies
  • 46 Bravos

eSIM Compatibility with Public Mobile

Hi Community,  We're excited about the interest in eSIM and thought it would be helpful to share some easy tips before you begin your new eSIM journey!  Looking to activate?Simply download the Public Mobile App to get started. When you purchase your ...

J_PM_0-1695061679361.png
J_PM by Public Mobile
  • 34846 Views
  • 116 replies
  • 34 Bravos

Top Contributors – November and December 2021

Hi Community,   Thank you to everyone who contributed to the great conversations on the Community over the last 2 months! The Community could not be such a great place to get support without you all.   We’d like to give a special thanks to all our me...

Reward Chart.png Bravos.png Silvio_M_3-1642706828987.png
Silvio_M by Customer Support Agent
  • 1619 Views
  • 0 replies
  • 12 Bravos

FLASH SALE: 2GB of monthly bonus data for free* | Jan 14 - 17

Hey Community,    Starting January 14 to January 17 at 11:59PM EST, new customers can get 2GB of monthly bonus data for free and 50% off their SIM card when they activate on plans $35 or higher with promo code 2GBBONUS.   This offer is available to n...

J_PM by Public Mobile
  • 4591 Views
  • 25 replies
  • 4 Bravos

Welcome to our Community!

Hey Community,   We are delighted to launch our newly redesigned Community.    We hope you like the fresh new look, and that the new design will allow you to find information you need quickly and easily. Curious about our new upgrades? We’ve highligh...

Jade_S_3-1641313324003.png Jade_S_2-1641313294512.png Jade_S_1-1641313271194.png
J_PM by Public Mobile
  • 36722 Views
  • 216 replies
  • 68 Bravos

Changes are coming to the Community!

Hey Community,    We hope you’re all enjoying a great Holiday season.    As we get closer to ringing in the new year, we’re excited to share some big news with everyone.   From January 4 - 7, 2022 the Community will go through some changes to bring o...

J_PM by Public Mobile
  • 13104 Views
  • 93 replies
  • 31 Bravos

[Update] More is Merrier is back!

[Update]   Thank you for your patience. We’ve received a lot more excitement than expected. If you have responded “YES” and are waiting for your offers - hang tight, your gifts are on it’s way. Remember, you have until December 31, 2021 to redeem yo...

Jade_S_1-1638369480710.png
J_PM by Public Mobile
  • 203580 Views
  • 2096 replies
  • 106 Bravos

[RESOLVED] Website Outage

Hi Community,    Early this morning, between 6:30am - 9:30am Eastern Standard, some parts of the Public Mobile website were down. The Activate and My Account pages on PublicMobile.ca should be up and running again. Apologies for the inconvenience and...

J_PM by Public Mobile
  • 1947 Views
  • 7 replies
  • 5 Bravos

Top Contributors - October 2021

Hi Community,   Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all.   We’d like to give a special thanks to all our members who ...

Reward Chart.png Andu_S_0-1628766798551.png Andu_S_1-1628766798554.png
Silvio_M by Customer Support Agent
  • 1608 Views
  • 0 replies
  • 0 Bravos

[Price Change]: $70 for 15GB, now $60/mo.

Hi Community,    We have some exciting news to announce today. Effective November 12, 2021 the $70 15GB plan will now be priced at $60, a $10 reduction!   At Public Mobile, we are constantly looking for ways that we can make our services more valuabl...

J_PM by Public Mobile
  • 8989 Views
  • 63 replies
  • 21 Bravos

Certified Pre-Owned Community Picks: The Winning Phone is...

Hey Community,    Thank you all who participated in our Community Picks program for CPO (Certified Pre-Owned) Phones! We appreciate you taking the time to vote for your favourite CPO Phone.     The results are in, the community has spoken. And the m...

Jade_S_0-1635956755851.png Jade_S_1-1635956755829.png
J_PM by Public Mobile
  • 2862 Views
  • 13 replies
  • 6 Bravos

Alert Ready Test on November 17, 2021

Hey Community,    On November 17, 2021, the Government of Canada will conduct an Alert Ready Test to compatible mobile devices in each province and territory. Alert Ready is designed to deliver critical and potentially life-saving alerts to Canadians...

J_PM by Public Mobile
  • 7284 Views
  • 43 replies
  • 16 Bravos

Certified Pre-Owned Community Picks: Closed

Hey Community,   Thank you to everyone who participated in our first Community Picks!  We've closed the voting polls and will return on Wednesday, November 3, to share the winning phone you want added to our Certified Pre-Owned Catalogue.   Stay tune...

J_PM by Public Mobile
  • 6869 Views
  • 45 replies
  • 5 Bravos

Resolved! Certified Pre-Owned Phones: F.A.Q

Hey Community,    As many of you may know, it’s been almost a year since we’ve launched our Certified Pre-Owned phones, and we’re so happy you’ve shared in its growth!    From our evolving CPO catalogue, to our Community Picks promotions, we continue...

J_PM by Public Mobile
  • 21508 Views
  • 78 replies
  • 50 Bravos

FLASH SALE: 2GB of monthly bonus data for free* Oct 15 - 18

Hey Community,    Starting October 15 to October 18 at 11:59PM EST, new customers can get 2GB of monthly bonus data for free when they activate on plans $35 or higher with promo code 2GBBONUS.    This offer is available to new customers who activate ...

J_PM by Public Mobile
  • 4823 Views
  • 30 replies
  • 7 Bravos

Top Contributors - September 2021

Hi Community,   Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all.   We’d like to give a special thanks to all our members who ...

Reward Chart.png Andu_S_0-1628766798551.png Andu_S_1-1628766798554.png
Silvio_M by Customer Support Agent
  • 1439 Views
  • 0 replies
  • 20 Bravos

[Resolved] Wireless Outage

Update   The outage impacting customers in Ontario and Quebec has been resolved. Please consider rebooting your device(s) if the service isn't back yet. Our apologies for any inconvenience and thank you so much for your patience!   ----------- Hey Co...

J_PM by Public Mobile
  • 7818 Views
  • 56 replies
  • 11 Bravos

Flash Sale: 2GB of monthly bonus data for free* | Sept 17 - 22

Hey Community,    Starting September 17 to September 22 at 11:59PM EST, new customers can get 2GB of monthly bonus data for free when they activate on plans $35 or higher with promo code 2GBBONUS.    This offer is available to new customers who activ...

J_PM by Public Mobile
  • 6743 Views
  • 49 replies
  • 9 Bravos

FLASH SALE: 2GB of monthly bonus data for free* | Sept 3 - 7

Hey Community,    Starting September 3 to September 7 at 11:59PM EST, new customers can get 2GB of monthly bonus data for free when they activate on plans $35 or higher with promo code 2GBBONUS.    This offer is available to new customers who activat...

J_PM by Public Mobile
  • 12319 Views
  • 102 replies
  • 3 Bravos

FLASH SALE: 2GB of monthly bonus data for free*

Hey Community,    Starting August 25 to August 31 at 11:59PM EST, new customers can get 2GB of monthly bonus data for free when they activate on plans $35 or higher with promo code 2GBBONUS.    This offer is available to new customers only. Rules and...

J_PM by Public Mobile
  • 12689 Views
  • 79 replies
  • 8 Bravos

Certified Pre-Owned Community Picks: Winner!

Thank you all who participated in our Community Picks program for CPO (Certified Pre-Owned) Phones! We appreciate you taking the time to vote for your favourite CPO Phone.     The results are in, the community has spoken. And the most popular CPO Pi...

Jade_S_0-1629468093244.png
J_PM by Public Mobile
  • 4957 Views
  • 31 replies
  • 9 Bravos

FLASH SALE! Aug 19 - 20: 2GB of monthly bonus data for free*

Hey Community,    Starting August 19 to August 20 at 11:59PM EST, new customers can get 2GB of monthly bonus data for free when they activate on any plan $35 or higher with promo code 2GBBONUS.    This offer is available to new customers only. Rules ...

J_PM by Public Mobile
  • 9170 Views
  • 55 replies
  • 8 Bravos

FLASH SALE

Hey Community,    Starting August 13 to August 16 at 11:59PM EST, new customers can get 2GB of monthly bonus data for free when they activate on any plan $35 or higher with promo code 2GBBONUS.    This offer is available to new customers only. Rules ...

J_PM by Public Mobile
  • 11491 Views
  • 91 replies
  • 16 Bravos

Keep our Community Collaborative & Helpful

Hey Community,    Our Community is an incredible place for our customers to get the support they need to make the most of their time with Public. We want to create a welcoming environment where our customers can ask questions, help others, and connec...

J_PM by Public Mobile
  • 3359 Views
  • 0 replies
  • 57 Bravos

Top Contributors - July 2021

Hi Community,   Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all.   We’d like to give a special thanks to all our members who ...

Reward Chart.png Andu_S_0-1628766798551.png Andu_S_1-1628766798554.png
Andu_S by Customer Support Agent
  • 12649 Views
  • 108 replies
  • 24 Bravos

Certified Pre-Owned Community Picks: Closed

Thank you to everyone who participated in our first Community Picks!  We've closed the voting polls and will return on Friday, August 20, to share the winning phone you want added to our Certified Pre-Owned Catalogue.   Stay tuned!    Jade --------  ...

J_PM by Public Mobile
  • 5924 Views
  • 53 replies
  • 10 Bravos
Need Help? Let's chat.