06-22-2023 04:54 PM - edited 06-22-2023 08:13 PM
Hey Community,
We are aware that some of you are experiencing a glitch on your data consumption meter. If you are impacted, be assured your data services remain unaffected, as the problem is isolated to only display. Our teams are actively engaged and working on a fix. We'll provide updates as they become available.
Thank you,
The Public Mobile Team
06-22-2023 10:31 PM
06-22-2023 09:33 PM
Not sure if the is the same issue. But ever since the changes I keep getting hit with .01 of data once or twice a day at various times.
This community account is NOT linked to the phone number as "that" account has been out of order for a month and CSA's have not resolved.
The only thing is....the device.....a ZTE WF723 does not use Data.
06-22-2023 05:43 PM
Looks like this particular issue has been fixed now as I don't see the negative data numbers in My Account any longer.
06-22-2023 04:57 PM
@J_PM Thanks for the update