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I changed from 1gb plan for 25 to 20gb plan for 29 last month. It activated this month. They charged me 29 but the system so that I am still at the previous plan. How to solve the problem?
Hi,I would like to change my current subscription to 3GB Data at 4G Speed. I am unable to accomplish this online. Also, I would like to take advantage of the 90 Day option listed at $19/month which isn't an option as well.
"I recently purchased a second-hand Samsung phone and have been paying for service. However, I discovered that the phone is blacklisted, which has prevented it from functioning properly. I would like to request a cancellation of my service and a refu...
I transferred my phone to PM, I'm unable to receive SMS messages. Additionally, my new account with PM isn't functioning anymore. The message I receive states: 'We’ve noticed you have an active Public Mobile service and would like to confirm your ful...
Talking to a CS rep to activate my line with Public Mobile and the error i get is"You have reached the limit for number of private messages that you can send for now. Please try again later."For a completely online based business model this has to be...
Hello everyone, now that all public mobile customers are being forced to move to points we are loosing our rewards for loyalty, pre-paying and so on. My bill has gone up almost 10/month and I have to accumulate points to to get a discount on my bill ...
When I try getting people to sign up with Public Mobile, even if it's just the $15 plan, Telus goes and does this. Time for Public Mobile to offer this plan. Question is, why would anyone in their right mind want to join Public Mobile, Telus's 3rd ti...
Hello,I changed my plan to a lower cost one since I received 240 gb for 150 days to be able to use that bonus for that period, with the intention of switching back to a data heavy plan later. However, my plan changed yesterday and today I had no data...
I need a PUK code to unlock my sim card. It was accidently locked while trying to insert it into a new phone, which was locked itself. I need help asap. I'm expecting a call for a medical appointment and I can't receive any because my old phone is br...
Let me understand this , I no longer get 10 dollars off my bill a month for loyalty auto pay and friend referral I get 7 points ??? I should have at least enough points each and every month to get 10 dollars off my bill ??? Who freaking thinks this i...
Both my wife and l have been subscribers for many years and signed a few people up. We enjoyed our discounts and now they are all gone. We are paying a lot more!
All my rewards disappeared from the account after switching plans from 1GB for $24 to 20 GB for $25 with 90 day subscription Referral bonus, auto pay bonus, anniversary bonusCould you please advise?
I've been with public mobile for a long time And 2 days ago, my phone lost service it says sos. For no reason, i'm completely paid. I've been trying to contact a customer support @CS_Agent @@es_agent. And they just keep asking me to revalidate the ac...