Can't finish new activation

[evanwli]

I started new activation and accidentally deleted the eSim (thought it was for the old plan), and now need a new eSim to continue activation

[Sansan]

@evanwli download the  public mobile app and purchase a new esim. If you have one already the price will be waived. You can continue this way.

[softech]

@evanwli if you can login the app (click didn't receive code and the send email to receive the 2FA code) , you can get a free eSIM replacement yourself on the app

but if you cannot login, ask support to help by direct message:

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there