Activation of Sim and new account.

[JasonHaniak1]

I recently added eSIM with PM and now got the SIM card to activate my second number with PM and trying to get it activated.  I did transfer my Koodo number to PM and new PM SIM card is in my phone and still no coverage.  Triedu shutting down my cell and restarting a bunch of time too.

[JasonHaniak1]

Thanks for the link and sent a request to an CS Agent and just waiting for a reply.

[BKNS27]

@JasonHaniak1 

BTW,

I also have 2 numbers on one phone…PM number (on a SIM) and a TextNow number & Whatsapp with the TextNow number for free calling and texting.😉

[BKNS27]

@JasonHaniak1 

I would suggest to contact a CS_Agent for them to investigate at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[JasonHaniak1]

It’s also one cell phone with capability of two cell numbers one via SIM card and other via eSIM.  I downloaded the PM app and it’s two different accounts with two different email addresses.

[JasonHaniak1]

I have two different accounts with two different email addresses.

[BKNS27]

@JasonHaniak1 

Unfortunately you can’t have 2 accounts under 1 email address so you will need to use a different email address.

So download the PM app on your 2nd phone and activate the SIM with your 2nd email.