The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!
I just got moved over officially to Public Points from the old (and much better) reward system. I looked at my referrals, and only those I referred to Public in the past year are showing now. What happened to those that I referred prior to this? T...
Hello! I just moved to Cambridge and I wanted to change my phone number but when I take the steps to do so, Cambridge is not an option when choosing my city. What do I do?
Hello, I changed my subscription from $35 to $15. I am not able to get a refund. Two payments charged two days apart. Also, can't receive or send any text messages after the changes.
Hello got the sim I'm using the account I signed up with.. forgot my password but the forget password email is not coming into my inbox. checked all folders... not sure whats going on
I forgot both my email address and password for my registered account. How can I set up a new email? I tried following the solutions provided for similar issues before, but none of them worked for me. I still can't log in to my account. I'd appreciat...
I never knew that it was possible to get more frustrated with another service provider than Bell. But I learned this week.Last saturday, I switched to the 15 $ from the 34 $ one to be able to use the 240 gb data that I got from 3 years of "loyalty" a...
Can you please refund my plan I am not able to use your service and it is hard to get customer service from you. There is no need for the plan any more; I haven't used it yet to get the phone number.So please cancel the plan and send me the refund AS...
There is a TELUS outage that will affect Public Mobile users in Bednesti Lake, British Columbia (West Of Prince George)As a result of Cable Theft Data, Calls, and Texts are down there. There is no current explanation if you can roll back on rogers.ht...
Hi thereI transferred my number from Vergin mobile end of the April and everything was perfectly normal, but the text messages stop working since couple of days ago.
Hello im trying to activate a new line but im getting an error when im about to download an esim . And i was charhge 3times in my credit card. Please Help
Hey not a question but rather some feedback.It seems that questions are always being asked about the Can/Usa roaming .Having worked in the telecommunications cellphone biz for 14 yrs .it might be a good idea for Public Mobile to setup automated messa...
Hello , I am going to be visiting the USA , mainly the Midwest area . Can anyone confirm the $34 month plan can actually used in the USA without extra Add-on charges with making calls , sending texts and using the 50GB data provided.
Hi, wondering if anyone else had this problem and was able to solve it. I have travelled to the US using my plan that includes US Data. I was able to connect to the network no issues and it shows I have manually selected T-Mobile and LTE as recommend...
PM charged (withdrew from my bank account) twice this month.1) how can I get refund for the extra charge.2) how to avoid the incidence to happen again.note: after I successfully logged in my account, I m asked to “complete activation” but I have been...
Not happy with the forced switch to the new rewards, so I'm thinking to switch from my $25 plan to the new $15 plan. I have a lot of data from previous years christmas bonus data plus the latest data "gift" (for switching to points). If I switch to ...
HelloLike many folks, I just ported in yesterday and been having text/SMS issues as well as caller id not working. Calls, data and voicemail work.I've restarted my phone (S22) many times and also tried resetting network settings. I've cleared the c...
The message was like "payment was received but some error occured", CIBC app shows money deducted from credit card, but when trying to login to my account again, I am still being redirected to "Let's complete your activation", after pressing the butt...
I have been getting my referral credit $1, loyalty credit of $3 and my auto pay credit of $1 every month up till this months payment. Why? nothing on my end has changed.
I recently transfer my phone number to Public and in my settings on my pone it's still trying to activate it but i have done research and when you're supposed to receieve the confirmation sms i have not receive it.