The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!
Hi everyone, I am currently in the USA. I ported my number to PM from Rogers. PM called me and confirmed the port was successful. But I have not had service since I ported it over. I don't have data, nor a phone line. I am also unable to submit a sup...
My grandma just created an account on April 10, 2024. She had an old telus.net email address that she signed up with. Because she switched to public mobile instead of telus she no longer has access to that email address. So we tried to put in her new...
Hi all, I guess there are really more ways to save and earn with Public Points Redeem up to $100 this for 0 points:Get 100% cashback, up to $100, on your first purchase with Public Mobile when you sign up for a Neo Credit card.So, I just want to ask ...
I switched to points?!?! im a QC with loyalty for a very long time and referral and auto cc payment /// and now its here is 5 points ?!?!? i used to have 30 gig 5 g and unlimited plus over 1.5k long-distance because every Christmas they give you...
I had some problems with my phone today. today was my renewal it was supposed to go from $29m 20gig to a 90days 60gig plan. For whatever reason it did not renew and I lost all service. This cc was used successfully before and had more than enough roo...
Hey there, I have the Canada/US plan for $34 dollars (currently on offer). It's not clear to me if this includes any calls or texts while in the US. Can anyone confirm?
I tried to change my plan, money was taken out last month for both plans... this month the first plan payment came out again.. How do I get my money back? How do I get my subscription and plan sorted ? Please help! I'm inpatient and I kept clickin...
I am almost convinced to switch from my Telus legacy plan with US roaming, to the $34 50gig plan CAN/USA.If Public Mobile would allow international roaming as part of a travel pass, I would be all in.,What are your thoughts?
If I purchase a long distance add-on is it a one time purchase or does it get refilled each month on top of my plan subscription? If it's a one time thing, how long before the minutes expire?
I understand that with the forced move to "public points" there is no more autopay. Does this just mean there are no more autopay reward points or does it mean I have to go in and manually pay my account every month?
I'm interested in the current 50 GB Canada/US 5G plan for $34/month but when I click on the details it states "Limited time offer. New activations only. Applicable to eSIM compatible devices only. Public Mobile reserves the right to remove or change ...
iPhone 13 plan: 100GB within Canada/US Data at 5G speeds unlimited Canada and US wide minutes and messages plus unlimited international text and picture messages I live in a border town and this is my first trip “over cross”. I never received a mess...
I can’t text and I can’t speak to anybody, the robot just takes me round and round…this service is the worst…it should be shut down for not providing what I paid for.
I am transferring to chatr temporary, it’s the only provider in the area that has service for the next month or two while I am here. I am awaiting a text from public to confirm the port of my number chatr has assured me the request has been sent. the...
My father just brought up that his data was not working. I was able to duplicate the issue by moving his sim card to an old phone. I've also had him restart his device. He did seem to still get the 2FA code, so text seems to work.His plan has under 9...
I am currently on the 15 GB at 4G Speed, 30-day, Unlimited Canada-wide Talk, Unlimited International Text plan for $40/month.I am looking at the "new" 40 GB at 4G, Unlimited Canada wide Minutes and messaging, Unlimited International Text for $29/mont...
Can someone please clarify, since PM moved us all over to the "new public points" system on May 1 did they remove the existing friend referrals we had or did we keep them and will continue to receive the points for them each month? For example, if I ...
Hi there, I am trying to active a new sim card and my app is stuck on the last step and the message says "something didn't go right while activating your subscription. Click below to contact customer support agent" When I click to get support the pa...
My phone was stolen and I’m out of the country. I can’t access the MFA (multi factored authentication) so I can’t log into my account. I also msg CS_agent and they are not helping me at all. is there a way to authenticate a different way (using voice...