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Resolved! Certified Pre-Owned Phones: F.A.Q

Hey Community, As many of you may know, it’s been almost a year since we’ve launched our Certified Pre-Owned phones, and we’re so happy you’ve shared in its growth! From our evolving CPO catalogue, to our Community Picks promotions, we continue to of...

J_PM by Public Mobile
  • 5132 Views
  • 64 replies
  • 29 Bravos

Welcome to our New Community!

Happy New Year Community, We are delighted to launch our newly redesigned Community. We hope you like the fresh new look, and that the new design will allow you to find information you need quickly and easily. Curious about our new upgrades? We’ve hi...

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J_PM by Public Mobile
  • 5469 Views
  • 163 replies
  • 32 Bravos

Thank you @srlawren + search for new Oracle(s)!

Hey Community, It is with great sadness that I am announcing today that @srlawren will be stepping down as one of our Community Oracles. @srlawren has been a part of our Community since 2015 and has been a key contributor over the past couple of year...

Brooke_C by Retraité / Retired
  • 2699 Views
  • 53 replies
  • 19 Bravos

Public Mobile Launches in K Mobile

Hey Community, We’re pleased to announce that our SIM cards will now be available to purchase at K Mobile! FAQ: Will I still be able to purchase a SIM online? Yes, and you can do so by clicking here Where can I find K Mobile locations? You can find l...

Brooke_C by Retraité / Retired
  • 5990 Views
  • 44 replies
  • 17 Bravos

Time to say goodbye

Hey Community, It’s with mixed emotions that I announce to you today my departure from Public Mobile as a Community Manager. Over 2 years ago I had the opportunity to start my journey with Public Mobile, and let me tell you it was a journey that I wi...

Jeremy_M by Retraité / Retired
  • 7061 Views
  • 83 replies
  • 51 Bravos

Top Contributors - October 2017

Hello Community, We would like to thank everyone for the great conversations and encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting Community members with their...

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Jeremy_M by Retraité / Retired
  • 2882 Views
  • 36 replies
  • 18 Bravos

Call issues this morning

Hi Community, First off, thank you for your patience as we went through a local calls issue due to a software glitch. Please note that data, and texts worked during this time. As of 10:30am EDT, the issue was resolved and announced within the communi...

Jeremy_M by Retraité / Retired
  • 2525 Views
  • 16 replies
  • 14 Bravos

Resolved! Community Notifications Delay

Hi Community, There might be a slight delay in getting Community notifications for things like bravos, post replies...etc. We are working with Lithium to have the issue resolved ASAP. Thanks, - Public Mobile Community Team

Jeremy_M by Retraité / Retired
  • 2248 Views
  • 12 replies
  • 7 Bravos

Top Contributors - September 2017

Hello Community, We would like to thank everyone for the great conversations and encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting Community members with their...

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Jeremy_M by Retraité / Retired
  • 2174 Views
  • 24 replies
  • 14 Bravos

Limited time bonus data on 4G plans has come to an end

Hey Community, We wanted to let you know that our 4G limited time bonus data on our 3GB (+1GB) and 5GB (+1GB) plans has come to an end. As summer has turned into fall, our limited time bonus offers have also had to go. No need to worry; stay tuned fo...

Jeremy_M by Retraité / Retired
  • 4399 Views
  • 49 replies
  • 6 Bravos

Today is the last day to get $47 for 4GB!

Hello Community, As they say, all good things come to an end, so we wanted to give you a heads up that the $47 for 4GB promotion will expire today at 11:59pm. Kind of like this awesome magical genie: via GIPHY

Cat_L by Retraité / Retired
  • 4211 Views
  • 81 replies
  • 10 Bravos

New Public Mobile Pricing

Hey Community, We have some news we think you will love! We listened to your feedback and have made some changes to our plans. Some highlights include: Making 30-day plans even better Introducing new data buckets for low data users Pricing changes on...

Jeremy_M by Retraité / Retired
  • 12471 Views
  • 162 replies
  • 55 Bravos

Top Contributors - August 2017

Hello Community, We would like to thank everyone for the great conversations and encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting Community members with their...

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Jeremy_M by Retraité / Retired
  • 2818 Views
  • 74 replies
  • 21 Bravos

Public Mobile Website Changes

Hey Community, As you may have noticed already - we have made some exciting new changes to www.publicmobile.ca ! Our goal was to make our website more accessible in order to meet accessibility standards (WCAG 2.0 AA). However, it also allowed us the ...

Jeremy_M by Retraité / Retired
  • 3449 Views
  • 59 replies
  • 22 Bravos

Maintenance over the weekend

Hey Community, As you may have noticed, there was some backend maintenance over the weekend that didn’t go as planned. Unfortunately, some customers felt the impact with their accounts being suspended or not renewed. We couldn't comment earlier on th...

Jeremy_M by Retraité / Retired
  • 2557 Views
  • 16 replies
  • 13 Bravos

Expired: Limited Time Offer for Freedom Mobile Customers

This promotion is no longer available Hey Community, For a limited time, Public Mobile will be offering an exclusive plan for current Freedom Mobile customers only: Unlimited Province-Wide talk, unlimited global text and 12GB of data at 4G LTE speed(...

Jeremy_M by Retraité / Retired
  • 11911 Views
  • 295 replies
  • 10 Bravos

Top Contributors - July 2017

Hello Community, We would like to thank everyone for the great conversations and encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting Community members with their...

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Jeremy_M by Retraité / Retired
  • 2426 Views
  • 46 replies
  • 25 Bravos

RESOLVED Interruption of services impacting the Maritimes

Hey Community, Please note the below regarding our current service interruption in Atlantic Canada. This post will be updated when new information is available. 08-04-2017 15:00 EDT We can confirm that services across Atlantic Canada are beginning to...

Danny_M by Great Citizen / Super Citoyen
  • 1361 Views
  • 3 replies
  • 2 Bravos

Expired: Limited Time Offer: BONUS Data on 4G LTE plans

This promotion is no longer available Hey Community! For a limited time, we're offering you bonus 4G LTE data when you activate on a 90-day plan. During this promotional period, we're featuring three amazing plans: Length Talk Text Data at 4G LTE Spe...

Saray_O by Deputy Mayor / Adjoint au Maire
  • 17057 Views
  • 322 replies
  • 15 Bravos

Public Mobile Retail Launch: SIM cards now at WOW! Mobile Boutique

Hey Community, We have some exciting news for you! We’re pleased to announce that our SIM cards will now be available to purchase at WOW! mobile boutique locations across Canada. Coming Soon: We will have a dedicated category in the Community where y...

Saray_O by Deputy Mayor / Adjoint au Maire
  • 4802 Views
  • 43 replies
  • 8 Bravos

A letter from Dave on the recent changes

Hello Community, The past week has been full of announcements and changes: we launched 3G speed plans, we made our SIM cards available at Walmart, we changed the pricing for 4G LTE plans, and we changed how our support model works. That’s a lot. I wa...

Dave_M by Retraité / Retired
  • 6807 Views
  • 195 replies
  • 24 Bravos

Public Mobile Retail Launch: SIM cards now at Walmart!

Hey Community, We have some exciting news for you! We’re pleased to announce that our SIM cards will now be available to purchase at over 350 Walmart locations across Canada. Our retail launch aligns with the feedback and ideas that were shared throu...

Jeremy_M by Retraité / Retired
  • 20340 Views
  • 203 replies
  • 30 Bravos

Changes to our Support structure

Hey Community, In order to best assist you, we are making some customer support changes in the coming days. Presently, we support customers through social media, web forms, and the Community. Having multiple support channels has given customers more ...

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Jeremy_M by Retraité / Retired
  • 23883 Views
  • 187 replies
  • 47 Bravos

Top Contributors - June 2017

Hello Community, We would like to thank everyone for the great conversations and encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting Community members with their...

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Jeremy_M by Retraité / Retired
  • 2308 Views
  • 55 replies
  • 18 Bravos