Hello Community, On November 30, 2023, Canada will be launching a national mental health crisis and suicide prevention number that anyone can access by either dialing or texting 9-8-8. It will be available 24/7 from coast to coast and free of char...
Hi Community, We're excited about the interest in eSIM and thought it would be helpful to share some easy tips before you begin your new eSIM journey! Looking to activate?Simply download the Public Mobile App to get started. When you purchase your ...
Hey Community, As of May 20th, 11:59 PM, the following price plans are being expired: $20 for 250 MB at 3G speed (Data only)$20 for Unlimited Province-Wide Talk $47 for 2 GB at 4G LTE speed To check out our other plans, go to publicmobile.ca/pl...
Hey Community, Assemble the squad because it’s Pizza Party Day! We love pizza because it’s the food that gives you the best bang for your buck, kind of like Public Mobile. Plus, you have ultimate flexibility in your choice of toppings just like ...
Most Recent Update 4:00 PM ET - May 14 2019 Hey Community, Our technical team has successfully implemented a solution for customers who were affected by the issue outlined below. We apologize for any inconvenience caused and thank you for you...
Hey Community, Effective May 10, 2019, the following promotional plans have expired: $30 for 1 GB at 3G speed$40 for 2.5 GB at 3G speed While these promotions are no longer available, we have some great offers below taking their place, available s...
Most Recent Update 4:00 PM ET - May 10 2019 Hey Community, Our technical team has successfully implemented a solution to renew the data service for customers who were affected by the issue outlined below. We apologize for any inconvenience ca...
Hello Community, We would like to thank everyone for the great conversations and for encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting other Community m...
Most Recent Update 9:30 PM ET - May 8, 2019 Hey Community, We can confirm that the solution our team implemented earlier today to address customers’ voice calls periodically dropping has been resolved. We sincerely apologize for the inconven...
This means that between May 5 2019, 00:00 ET – May 5 2019, 10:00 ET you won't be able to do the following: Access your Self-Serve accountActivate a new account We apologize for any inconvenience this may cause. ** Please do not post private info...
This means that between April 28, 2019, 00:00 ET – April 28, 2019, 10:00 ET you won't be able to do the following: Access your Self-Serve accountActivate a new account We apologize for any inconvenience this may cause. ** Please do not post private...
Most Recent Update 17:00 PM ET - April 23, 2019 Today we identified a technical issue affecting select customers where plans were mistakenly renewed prior to the plan renewal date, resulting in loss of service for some customers. Our technical...
Hey Community, Effective April 23rd, 2019, the following price plans are being offered. These offers are available for new and current customers. Plan details: $30 for 1 GB at 3G speed (Update as of May 2, 2019: This plan is now expired.) 30-day...
Update: There will be no test alerts in Ontario & Quebec due to the ongoing flooding situation in these provinces. Hey Community, On May 8, 2019, provincial and territorial governments will be conducting another test of the Alert Ready system. Al...
Hey Community, It’s official! Our first Public Mobile kiosks have launched today. We’re excited about the unique design of our new kiosks and we think you will be too. If you have a location near you, we encourage you to check them out and bring s...
Hey Community, We’re happy to share that this week we’ll be making some improvements to our Get Started webpage. These changes continue our journey to make your experience as clear and simple as possible! Here is what’s new : Updated Phone Co...
Hey Community, As of April 22nd, 11:59 PM, the following price plans are being expired: $25 for 1 GB at 3G speed$40 for 5 GB at 3G speed$45 for 6.5 GB at 3G speed If you’re interested in taking advantage of these ready-made plans while they’re st...
Hello Community, We would like to thank everyone for the great conversations and for encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting other Community mem...
Hey Community, What is Siblings Day exactly? It’s a day when we celebrate our brothers and sisters and all that they do for us. A sibling can be so many things: best friend, babysitter, competitor for your parent’s attention, tormentor, person y...
Hey Community, Yesterday we identified a technical issue affecting select customers where plans were mistakenly renewed prior to the plan renewal date, resulting in loss of service for some customers. Our technical team has investigated the issu...
Hey Community, Public Mobile has identified a small number of select devices that, as of April 6th, 2019, will no longer provide accurate location functionality. These devices may, however, obtain some location functionality through wireless tower...
This means that on April 7, 2019, 00:00 ET – April 7, 2019, 10:00 ET you won't be able to do the following: Access your Self-Serve accountActivate a new account We apologize for any inconvenience this may cause. ** Please do not post private info suc...
Hey Community, Today you get to be the CEO of Holiday Creation. Think of anything worthy of celebrating, pick a day on the calendar, and boom, you’ve done it! Here are some holidays we made up to help get your creative juices flowing: 1. Catch ...
Hello Community, We would like to thank everyone for the great conversations and for encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting other Community memb...
Most Recent Update 19:30 ET - March 19, 2019 Hey Community, Earlier today we identified an issue affecting select customers on Province-wide talk plans in which outbound phone calls were unable to be placed. Inbound calling, texting and data se...
Hey Community, Starting March 15th, we’re excited to bring you something that’s been long requested- a new Ready-Made plan at $15 with Unlimited International Text. This plan is available for new and existing customers and includes: 30-day pl...
This means that on March 17, 2019, 12:00 AM ET – March 17, 2019, 10:00 AM ET you won't be able to do the following: Access your Self-Serve accountActivate a new account We apologize for any inconvenience this may cause. ** Please do not post private ...
Update as of April 23, 2019: This plan is now expired. Hey Community, Starting March 13, 2019, the $30 for 500 MB Data at 3G speed plan will now be available for $25 per 30 days - for full plan details, check it out below: Plan details: 30-day p...
Hey Community, We’ve just launched our new and improved Get Help page on our website, and we’d love for you to check it out! We’d also like to thank our Community members, including our entire Oracle team, who provided us with feedback on the G...
Hey Community, A couple weeks ago, we let you know that we had a special announcement coming soon and since then, we’ve enjoyed reading all of your comments about what it might be. As much as we’d love it to be a hot slice of pizza in the mail or a...
*This offer has been extended to March 31, 2019. *This offer is online-only. Hey Community, From February 14th until March 31st, 2019, you and your friend can each get a $25 credit when you refer them to Public Mobile and they activate online. ...
Hey Community, Back in the summer of ‘17, we announced that we were expanding our presence by selling our SIM cards at both national and independent retailers. We wanted to give Canadians more control and choice: purchase and activate online or vi...
