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MobileStar
Customer Support Agent

System maintenance - on April 7, 2019, 00:00 ET – April 7, 2019, 10:00 ET

This means that on April 7, 2019, 00:00 ET – April 7, 2019, 10:00 ET you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

 

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We apologize for any inconvenience this may cause.

 

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

 

stonechucker
Mayor / Maire

Re: System maintenance - on April 7, 2019, 00:00 ET – April 7, 2019, 10:00 ET

Hoping for no weekend only flash sales.  this takes a huge chunk of time away.

 

Cheers for the notice.

popping
Oracle

Re: System maintenance - on April 7, 2019, 00:00 ET – April 7, 2019, 10:00 ET


@stonechucker wrote:

Hoping for no weekend only flash sales.  this takes a huge chunk of time away.

 

Cheers for the notice.


In-store activation only flash sale will not be affected the maintenance after midnight EDT.  Most stores are closed even for the west coast, 9pm PDT

stonechucker
Mayor / Maire

Re: System maintenance - on April 7, 2019, 00:00 ET – April 7, 2019, 10:00 ET

@popping, yes, but if it were an online activation promo, it would suffer.

clinton97
Good Citizen / Bon Citoyen

Re: System maintenance - on April 7, 2019, 00:00 ET – April 7, 2019, 10:00 ET

10 ? am or pm

Metal1967
Town Hero / Héro de la Ville

Re: System maintenance - on April 7, 2019, 00:00 ET – April 7, 2019, 10:00 ET

Alan53
Good Citizen / Bon Citoyen

Re: System maintenance - on April 7, 2019, 00:00 ET – April 7, 2019, 10:00 ET

Guess I picked the wrong time to open an account. I assume the system maintenance is done, but, the system still doesn't recognize me...

Lieux
Oracle

Re: System maintenance - on April 7, 2019, 00:00 ET – April 7, 2019, 10:00 ET


@Alan53 wrote:

Guess I picked the wrong time to open an account. I assume the system maintenance is done, but, the system still doesn't recognize me...


You could try the incognito mode and let us know if you still have problem 

Alan53
Good Citizen / Bon Citoyen

Re: System maintenance - on April 7, 2019, 00:00 ET – April 7, 2019, 10:00 ET

Thanks but I cant find incognito mode and I'm still only recognized in the community . My account appears to be active, I just can't see what's happening.

Alan

Lieux
Oracle

Re: System maintenance - on April 7, 2019, 00:00 ET – April 7, 2019, 10:00 ET


@Alan53 wrote:

Thanks but I cant find incognito mode and I'm still only recognized in the community . My account appears to be active, I just can't see what's happening.

Alan


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