Hey Community, As many of you may know, it’s been almost a year since we’ve launched our Certified Pre-Owned phones, and we’re so happy you’ve shared in its growth! From our evolving CPO catalogue, to our Community Picks promotions, we continue to of...
Happy New Year Community, We are delighted to launch our newly redesigned Community. We hope you like the fresh new look, and that the new design will allow you to find information you need quickly and easily. Curious about our new upgrades? We’ve hi...
Hello Community, We would like to thank everyone for the great conversations and encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting Community members with their...
This means that on April 9th (Sun) 11:00 pm EST to April 10th (Mon) 10:00 am you won't be able to do the following: Access your Self-Serve accountActivate a new accountPlease excuse us for any inconvenience this may cause.
Update: We will be ending this promo on July 12th 11:59 pm EDT. Please note, if you order your SIM card now, you may not get it in time to get this promotion Hey Community, We have some exciting news! For a limited time, Public Mobile is offering the...
Hello Community, We would like to thank everyone for starting some great conversations and encouraging fellow members to seek support and answers on the Community. Special thanks goes to the Community members listed below for not only providing feedb...
This means that on March the 9th from 12:00 am to 7:00 am EST you won't be able to do the following: Access your Self-Serve account Activate a new account Please excuse us for any inconvenience this may cause.
This means that on March the 7th from 12:00 am to 7:00 am EST you won't be able to do the following: Access your Self-Serve account Activate a new account Please excuse us for any inconvenience this may cause.
Hello Community, It's with great pleasure to announce our second year anniversary of SIM-only wireless! Last year was filled with lots of change. We listened to your feedback, and took action to make the service and Community even better. Check out s...
This means that on Feb 28th AND March 2nd from 12:00 am to 10:00 am EST you won't be able to do the following: Access your Self-Serve account Activate a new account Please excuse us for any inconvenience this may cause. Please note that these are two...
This means that from Feb 26th (Sun) 12:00 am EST to Feb 26th (Sun) 10:00 am you won't be able to do the following: Access your Self-Serve account Activate a new account Please excuse us for any inconvenience this may cause.
Hey Community, Public Mobile is continuing our evolution to an online-only brand with the goal to provide customers more choice in a clear and uncomplicated way. Along this journey, we are making some changes. On April 1, 2017, all Legacy/ Pioneer ra...
This means that on February 11th 9:00 PM ET to Sunday, February 12th 07:30 AM ET you won't be able to do the following: Access your Self-Serve account Activate a new account Please excuse us for any inconvenience this may cause.
Hello Community, We kicked off the New Year with a bang by updating our Community. This update made our Community mobile-friendly, increased our search functionalities and made sharing information a lot easier. Out with the old and in with the new! W...
This means that on February 11th 9:00 PM ET to Sunday, February 12th 07:30 AM ET you won't be able to do the following: Access your Self-Serve account Activate a new account Please excuse us for any inconvenience this may cause.
Hey Community, During the $40/ 4GB promotion we experienced some issues with Canada Post delivering SIM cards. Since many people who ordered their SIM card during the promotion were unable to activate their SIM card before the promotion ended because...
Hey Community, We are excited to announce that, as of today, we’ve updated our Community! You’ll notice that all the discussions and posts you’ve had in the past will still be on the Community, but that the way you used to find certain things may be ...
This means that on Tuesday, January 17th from 00:00 AM (EST) until 06:00 am (EST) & on Thursday, January 19th from 00:00 AM (EST) until 07:00 am (EST) you won't be able to do the following: Access your Self-Serve account Activate a new account Please...
This means that from January 14th (Sat) 10:00 pm EST to January 15th (Sun) 10:00 am EST you won't be able to do the following: Access your Self-Serve account Activate a new account Please excuse us for any inconvenience this may cause.
Hello Community, December was an exciting and somewhat challenging month for us and we wanted to thank you all for supporting our customers, and the extra effort you put into helping others with their questions and engaging in their conversations. I ...
This means that on Tuesday, January 10th from 00:00 AM (EST) until 06:00 am (EST) & on Thursday, January 12th from 00:00 AM (EST) until 07:00 am (EST) you won't be able to do the following: Access your Self-Serve account Activate a new account Please...
This means that from 12:00 am to 6:00 am EST on January the 5th you won't be able to do the following: Access your Self-Serve account Activate a new account Please excuse us for any inconvenience this may cause.
Hey Community, November was another busy and exciting month, as we continued to offer our infamous $40/ 4GB plan. As a result of the promotion, we saw a big increase in new members to our Community, many having lots of questions. We also saw a huge i...
Hello Community, I want to give you an update on where we are at right now, since the last time I did so was last week. First, I want to start off by thanking you all for the continued patience and support you have demonstrated over the last two week...
Hello Public Mobile community, I want to thank all of you for your interest in Public Mobile’s fall promotion, which expired last night at midnight. The interest we have seen has been overwhelming and we are so happy to welcome all of you to our bran...
UPDATE: VANCOUVER IS OFFICIALLY SOLD OUT. Hey Community, There are only 2 more days left for you to take advantage of our 4G/ $40 promotional plan. Since time is short, we are doing a couple of things to help you get your SIM cards prior to the promo...
Public Mobile Community, It is almost 3 years ago to the day when I first walked into the Public Mobile office tasked with finding a way to turn the Public Mobile business around. At the time, it had a limited network with a very expensive support st...
Hey Community! We are ecstatic to announce that after months of planning and hard work, U.S. Roaming has launched! With Black Friday around the corner, we think the timing is pretty great. It’s also news you can share with your friends to increase yo...
[UPDATE] This issue has been fixed as of November 15th, 2016. Hey Community, As some of you have noticed, U.S. Roaming Add-Ons are now available in Self-Serve. While you can see them in Self-Serve, and are able to purchase them, we do not have the ro...
Hello Community, October was an exciting month for our Community, and we want to share some of that excitement with you! Before we do, here are a few interesting facts about the month of October that you probably didn’t know: The Anglo-Saxons called ...
This means that from Friday, November 11th 10:50 PM (ET) until Saturday, November 12th 8:45 AM (ET) & Nov 13th (Sun) 12:00am to Nov 13th (Sun) 10:00am EST you won't be able to do the following: Access your Self-Serve account Activate a new account Pl...
Hey Community, As of December 8th, 2016, calls made to the following six digit combinations will no longer be supported on any Talk plans and add-ons that include U.S. calling to: State Excluded areas after December 8th, 2016 Area codes California Re...
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