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System maintenance – On May 5 2019, 00:00 ET – May 5 2019, 10:00 ET

This means that between May 5 2019, 00:00 ET – May 5 2019, 10:00 ET you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

1.png

We apologize for any inconvenience this may cause.

 

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

Model Citizen / Citoyen Modèle

Re: System maintenance – On May 5 2019, 00:00 ET – May 5 2019, 10:00 ET


@MobileStar wrote:

This means that between May 5 2019, 00:00 ET – May 5 2019, 10:00 ET you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

1.png

We apologize for any inconvenience this may cause.

 

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **


Thanks for the update.Smiley HappyI guess the fix is in.

Oracle

Re: System maintenance – On May 5 2019, 00:00 ET – May 5 2019, 10:00 ET

Thanks for the heads up.

 

(Fortunately for me, this happens a day after my scheduled renewal.  Smiley Happy )

Mayor / Maire

Re: System maintenance – On May 5 2019, 00:00 ET – May 5 2019, 10:00 ET


@MobileStar wrote:

This means that between May 5 2019, 00:00 ET – May 5 2019, 10:00 ET you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

 

We apologize for any inconvenience this may cause.

 

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **


Jeez...if you have a fix DO IT NOW! No ones gonna care if self-serve is down at this point.

Unless maybe it's only scheduled to be ready then. But if it's ready now...get on with it.

Model Citizen / Citoyen Modèle

Re: System maintenance – On May 5 2019, 00:00 ET – May 5 2019, 10:00 ET

 


@z10user4 wrote:

@MobileStar wrote:

This means that between May 5 2019, 00:00 ET – May 5 2019, 10:00 ET you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

 

We apologize for any inconvenience this may cause.

 

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **


Jeez...if you have a fix DO IT NOW! No ones gonna care if self-serve is down at this point.

Unless maybe it's only scheduled to be ready then. But if it's ready now...get on with it.


A number of customers are reporting that their service is back up so who knows maybe they already started....

Mayor / Maire

Re: System maintenance – On May 5 2019, 00:00 ET – May 5 2019, 10:00 ET


@geopublic wrote:

 


@z10user4 wrote:

@MobileStar wrote:

This means that between May 5 2019, 00:00 ET – May 5 2019, 10:00 ET you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

 

We apologize for any inconvenience this may cause.

 

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **


Jeez...if you have a fix DO IT NOW! No ones gonna care if self-serve is down at this point.

Unless maybe it's only scheduled to be ready then. But if it's ready now...get on with it.


A number of customers are reporting that their service is back up so who knows maybe they already started....


Yes I know. I would imagine those are being dealt with manually by the mods. The "fix" is probably so they don't have to do anything manually. And maybe other things.

Model Citizen / Citoyen Modèle

Re: System maintenance – On May 5 2019, 00:00 ET – May 5 2019, 10:00 ET


@z10user4 wrote:

@geopublic wrote:

 


@z10user4 wrote:

@MobileStar wrote:

This means that between May 5 2019, 00:00 ET – May 5 2019, 10:00 ET you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

 

We apologize for any inconvenience this may cause.

 

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **


Jeez...if you have a fix DO IT NOW! No ones gonna care if self-serve is down at this point.

Unless maybe it's only scheduled to be ready then. But if it's ready now...get on with it.


A number of customers are reporting that their service is back up so who knows maybe they already started....


Yes I know. I would imagine those are being dealt with manually by the mods. The "fix" is probably so they don't have to do anything manually. And maybe other things.


Yup. Hopefully all goes well and they fix everything without afftecting anything else..Smiley Happy

Oracle

Re: System maintenance – On May 5 2019, 00:00 ET – May 5 2019, 10:00 ET


@geopublic wrote:

@MobileStar wrote:

This means that between May 5 2019, 00:00 ET – May 5 2019, 10:00 ET you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

1.png

We apologize for any inconvenience this may cause.

 

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **


Thanks for the update.Smiley HappyI guess the fix is in.


The worry is never about what might be fixed.  The concern is what will be left broken unintentionally.  Smiley Tongue

Model Citizen / Citoyen Modèle

Re: System maintenance – On May 5 2019, 00:00 ET – May 5 2019, 10:00 ET


@will13am wrote:

@geopublic wrote:

@MobileStar wrote:

This means that between May 5 2019, 00:00 ET – May 5 2019, 10:00 ET you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

1.png

We apologize for any inconvenience this may cause.

 

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **


Thanks for the update.Smiley HappyI guess the fix is in.


The worry is never about what might be fixed.  The concern is what will be left broken unintentionally.  Smiley Tongue


@will13amWell said! Smiley Happy

Great Neighbour / Super Voisin

Re: System maintenance – On May 5 2019, 00:00 ET – May 5 2019, 10:00 ET

My service is back up.  Let's hope it stays that way.