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How long do these points take to be placed on your account once payment is made?I received my referral points a couple of days ago but not the payment points (5%).
Hello, I recently became a customer of public and I have the plan of 4gb of 4g data, and my samsung is a 4 g phone. However for the past couple months my data has been horrible even when I have 3 or 4 bars of cell, so I started looking into it on my ...
I'm new to public mobile and registered under a new activation plan of $29 for 40gb and the terms say that prices may change without notice. Does anyone have any experience with their bill suddenly going up by a significant amount without notice?
Im a new subscriber and my calling and data work but my sms doesnt. Ive seen that they are having that issue with new subscribers. How do I contact someone to help me with this? The chatbot is useless
good day, we are considering moving our two cell phones from Koodo and would like to know if we can keep the same phone numbers? what is required to make the change please
I just got moved over officially to Public Points from the old (and much better) reward system. I looked at my referrals, and only those I referred to Public in the past year are showing now. What happened to those that I referred prior to this? T...
Hello! I just moved to Cambridge and I wanted to change my phone number but when I take the steps to do so, Cambridge is not an option when choosing my city. What do I do?
Hello, I changed my subscription from $35 to $15. I am not able to get a refund. Two payments charged two days apart. Also, can't receive or send any text messages after the changes.
Hello got the sim I'm using the account I signed up with.. forgot my password but the forget password email is not coming into my inbox. checked all folders... not sure whats going on
I forgot both my email address and password for my registered account. How can I set up a new email? I tried following the solutions provided for similar issues before, but none of them worked for me. I still can't log in to my account. I'd appreciat...
I never knew that it was possible to get more frustrated with another service provider than Bell. But I learned this week.Last saturday, I switched to the 15 $ from the 34 $ one to be able to use the 240 gb data that I got from 3 years of "loyalty" a...
Can you please refund my plan I am not able to use your service and it is hard to get customer service from you. There is no need for the plan any more; I haven't used it yet to get the phone number.So please cancel the plan and send me the refund AS...
There is a TELUS outage that will affect Public Mobile users in Bednesti Lake, British Columbia (West Of Prince George)As a result of Cable Theft Data, Calls, and Texts are down there. There is no current explanation if you can roll back on rogers.ht...
Hi thereI transferred my number from Vergin mobile end of the April and everything was perfectly normal, but the text messages stop working since couple of days ago.
Hello im trying to activate a new line but im getting an error when im about to download an esim . And i was charhge 3times in my credit card. Please Help
Hey not a question but rather some feedback.It seems that questions are always being asked about the Can/Usa roaming .Having worked in the telecommunications cellphone biz for 14 yrs .it might be a good idea for Public Mobile to setup automated messa...
Hello , I am going to be visiting the USA , mainly the Midwest area . Can anyone confirm the $34 month plan can actually used in the USA without extra Add-on charges with making calls , sending texts and using the 50GB data provided.