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HELP HELP Phone number didn’t transfer over

LP9
Great Neighbour / Super Voisin

Can’t receive text messages or phone calls 

2 REPLIES 2

fixin1
Deputy Mayor / Adjoint au Maire

@LP9 - I have sent you a Private Message for the porting team to call. It is in your top right corner or maybe hidden within your avatar with a ( 1 ) on it.

Please insert your old SIM card to reply to their second port of YES and keep it inserted till your old providers SIM has no service.

TheSterlinger
Deputy Mayor / Adjoint au Maire

If your number didn't transfer over use the chatbot or use a direct link to submit a ticket to a Public Mobile CS agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Chatbox.png

After you submit a ticket then check your inbox by clicking your avatar and clicking messages.

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