The Call to Recycle: Transforming Old Phones into New Opportunities In an age where technology evolves at lightning speed, most of us have old mobile phones collecting dust in drawers. But what if those forgotten handsets could help reduce waste, sav...
The More You Know: Unlock the Power of Public Points Introduction As a subscriber to Public Mobile, you're likely familiar with the variety of unique perks that come with using our service. Among them is the Public Points Rewards program, which is a...
When it comes to technology, standing still is the same as moving backward. That's why at Public Mobile, we're not just keeping pace with change; we're leading the way with Canada's first 5G subscription phone service. What's So Special About 5G?5G ...
Hey Community, Thank you to everyone who contributed to the great conversations this month! We'd like to encourage community members to congratulate other members and share comments under this thread. However, we will keep the Top Contributors announ...
Some of the boxing week deals are pretty amazing and I've been sharing the crap out of the deals this holiday season.But what gives, Public Mobile?! Why can we existing customers NOT select ANY boxing week deals from within their accounts, despite so...
I know they can just disappear with post and bravo’s but didn’t know they could be given in the lounge also
I've requested to be switched to the $24 plan, some data for emergencies would be nice (I don't go out and work from home)Right now I pay $0 a month for free plan. Been like this for a very long time. Surely public wants me to pay something right? If...
Hi Everyone,I hope you're all doing well! I wanted to bring up something I believe would benefit us all - existing and potential Public Mobile customers alike.I've noticed a discussion around offering new plans exclusively only to new customers swit...
I bought a new line on black friday $29 for 10gb data. Today I see same $29 gives 30gb data. This seems unfair where existing customers cant change to this plan? Why public mobile dont value existing customers?
Looking back at the competitors, they are offering 50GB for $34 or $35 and even redwireless (Rogers) is offering $40 for 65GB 5G network with speed up to 250mbs (postpaid). can public mobile do better and open the new plan to existing customers? Free...
I saw so many nice plan just show up, like $29/30gb, $40/75gb, is it possible open to existing customers?
Why Why Why - can we not switch to one of these new plansSo frustratingLatest is $29 4G plan with 30GB data
What would someone who doesn't know you well be most surprised about?
The way you are treated for being a loyal customer is unfair. My wife and myself have been customers for over 7 years, we were content on the 25$ 1gb plan . The new offers for new activation only make little sense in the retention and competitive mar...
Just wondering if the November top contributors are out?
This policy of valuing new customers over existing loyal customers is flawed at the core. Marketing 101 says it is cheaper to keep existing customers than to replace with new customers. If Freedom already has these same promotions open to new and the...
With regards to existing customers getting plans offered to new customersI messaged customer service asking to be switched to the plan offered to new customers. Here is their response:TL;DR - Contact a CSA with your request. They will forward this to...
Without ditching public mobile, how do I do better than my 3GB for $35.00 with this provider? Do I have to cancel and then resubscribe to get 30GN for $25.00?
I’ve tried to switch my subscription to the boxing week promotion $34/month for 50 GB 5G network but it won’t let me. I suspect that’s because it says it’s for new customers only. As a loyal existing Public customer it seems like this offer shoul...
I have been a loyal Public Mobile customer for many years and currently have a $25/month plan with 1GB of data. Public is offering a $24/month plan with 4GB of data to new comers and won’t allow current loyal customers to change their plan. I’d be wi...
Can anyone at Public help with this??? I would like to switch to boxing day 4GB, 4G plan........ I see there are other companies that offer great specials. Mine is somewhat outdated, as such --- Air Canada offers Bell Canada through Lucky Mobile is...
Not being able to get an answer about the deals offered to new customers even though I have been with public for 6 years. When I am logged into my account, the deals disappear. Seems like PM is on Rogers footsteps. They will lose me as a customer for...
Wow. Granted it's only for 6 months but still.... https://www.iphoneincanada.ca/2023/12/22/freedom-mobile-25-100gb-canada-us-promo-plan/
Hey @Handy1!You got yourself a 2nd line?
I mean seriously why bother? As Public has no contracts and nothing tie people down why bother making people jump through that extra hoop to port out and port back in (instead of just allowing plan change)For a no frill operator it seems like you are...
For the past several months I have been unable to access my account, but, finally, Eddy a CS_agent solved the problem. A big thank you to Eddy!
I switched also from Bell. So far everything is good and found the help link very useful. Hopefully it works out.
I switched over to the PM over from Bell. It's been a bad experience and I do not recommend using PM. No customer support to reach, and it's been a pain to find answers.
I'd say it's a far sight better than any of your current plans. US calling is nice too, though I wouldn't expect that you would match that aspect.
Who is someone you need to contact that you haven't?
I was expecting the 10 gigas promotion that I saw a few days ago for old customers but nothing!Any idea?
Hey everyone! Anyone know of any good boxing day deals, or are you planning on getting anything in particular? Do you all think that black friday has overshadowed boxing day, or maybe online shopping has in general?
How many people on $15 would upgrade to the $24 4GB plan if given the choice?Really curious. This makes a lot of sense since Public Mobile would get more money from each line upgrade. No loss due to downgrading.I’ll start. I would switch 2 lines.
Merry Christmas to all who celebrate. Of all the problems in the world, which one would you like to see solved first?
