Who can we contact to recommend changes or additions to the website?
Even though it clearly states at the top of the page…we are all customers-post an idea or a question. Too many customers think the community is a place to complain or leave a message for Public Mobile and are not asking for help. We need a direct tab to a CS agent.
Very few people read FAQ or small prints or whatever any company posts as instructions how to use product service.
How many times I found in car forums people asking silly question since they did Not read car manual.
Same as here; 99% of posts are questions ALREADY asked but it is 'so difficult' to search this forum...
@DDM69 Good idea for sure , but honestly I’m not sure it would change much because I’ve been on PM since 2018 and never read that before my self … and most PM users just sign up for a plan and don’t realize that until they end up having some sorta issues and seek the community and just assuming we are staff answering …. I’ve had and I’m sure you have to had to tell some upset customers , hey I’m . We are just customers just like you too !