Number

[Bella16]

• Why is my calling not working. I just registered for an esim and can’t call people.

[Dunkman]

@Bella16 

More details would be helpful.  Does texting work? data? 

Did you port over number? 

What model phone are you using?  Some older international phones are having issues with talk due to lack of 3G 1900 Mhz band.  

[hTideGnow]

hi @Bella16 does data work?

make sure old carrier sim card is removed, or if old carrier sim is eSIM , disable it.  Then,  check and make sure PM sim is the only one on sim manager and it is enables.  Reset Network Settings and try again 

if same , ask PM to check, 

you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage