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Forum Posts

[NEW] Blog Post: Phone Recycling

The Call to Recycle: Transforming Old Phones into New Opportunities In an age where technology evolves at lightning speed, most of us have old mobile phones collecting dust in drawers. But what if those forgotten handsets could help reduce waste, sav...

J_PM by Public Mobile
  • 6376 Views
  • 22 replies
  • 28 Bravos

Blog Post: Unlock the Power of Public Points

The More You Know: Unlock the Power of Public Points Introduction As a subscriber to Public Mobile, you're likely familiar with the variety of unique perks that come with using our service. Among them is the Public Points Rewards program, which is a...

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J_PM by Public Mobile
  • 10311 Views
  • 60 replies
  • 33 Bravos

Blog Post: Why 5G is the Future with Public Mobile

When it comes to technology, standing still is the same as moving backward. That's why at Public Mobile, we're not just keeping pace with change; we're leading the way with Canada's first 5G subscription phone service.  What's So Special About 5G?5G ...

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J_PM by Public Mobile
  • 35696 Views
  • 37 replies
  • 17 Bravos

Top Contributors 2023

Hey Community,    Thank you to everyone who contributed to the great conversations this month!    We'd like to encourage community members to congratulate other members and share comments under this thread. However, we will keep the Top Contributors ...

J_PM by Public Mobile
  • 77694 Views
  • 352 replies
  • 49 Bravos

**Leaving public because I cannot get $34 for 50GB

I have been a loyal customer with public for 10yrs.And the only way to keep my cell number and get this promotion is for only new subscribers.  I am going to leave on January 1st to another provider because I know I will get something better than pub...

JenCanada by Good Citizen / Bon Citoyen
  • 710 Views
  • 18 replies
  • 6 Bravos

NEW to PM

Just a funny note.I literally just signed up today for the $24 w/ 4Gb data with everything else; Ironically I got a Freedom Mobile postcard in the mail today with a offer for 100Gb plus unlimited everything for 6 months. Just made me laugh. Hoping I ...

MATTHEWS by Good Citizen / Bon Citoyen
  • 891 Views
  • 18 replies
  • 0 Bravos

More new activation only etc plans

Another round of deals for NAO, Totally biased against loyal customer base . Please pass on to your supervisor, manager and marketing team

IanP by Model Citizen / Citoyen Modèle
  • 450 Views
  • 8 replies
  • 1 Bravos

Filed CCTS complaint encourage others to do so

Hey @J_PM It is brutally unfair that all your promos have been for new activations. What about your loyal customers that been with you for years that have referred many and assisted many in these forums and other forums . PM sends texts with the belo...

Jb456 by Mayor / Maire
  • 629 Views
  • 10 replies
  • 4 Bravos

*NO* Boxing Week Deals Showing for Existing Customers?! WTH, PM?

Some of the boxing week deals are pretty amazing and I've been sharing the crap out of the deals this holiday season.But what gives, Public Mobile?! Why can we existing customers NOT select ANY boxing week deals from within their accounts, despite so...

nalorin by Good Citizen / Bon Citoyen
  • 1994 Views
  • 37 replies
  • 14 Bravos

$16 rewards and $15 plan. Doesn't public want me to pay something?

I've requested to be switched to the $24 plan, some data for emergencies would be nice (I don't go out and work from home)Right now I pay $0 a month for free plan. Been like this for a very long time. Surely public wants me to pay something right? If...

Tabman by Good Citizen / Bon Citoyen
  • 238 Views
  • 4 replies
  • 1 Bravos

Why dont you value existing customers?

I bought a new line on black friday $29 for 10gb data. Today I see same $29 gives 30gb data. This seems unfair where existing customers cant change to this plan? Why public mobile dont value existing customers?

bgoya by Good Citizen / Bon Citoyen
  • 874 Views
  • 10 replies
  • 17 Bravos

WHY THE NEW PLAN $34 50GB ONLY OFFERS TO NEW SUBSCRIBERS

Looking back at the competitors, they are offering 50GB for $34 or $35 and even redwireless (Rogers) is offering $40 for 65GB 5G network with speed up to 250mbs (postpaid). can public mobile do better and open the new plan to existing customers? Free...

samsam by Great Citizen / Super Citoyen
  • 503 Views
  • 8 replies
  • 2 Bravos

Not really wanting to jump ship, but....

The way you are treated for being a loyal customer is unfair. My wife and myself have been customers for over 7 years, we were content on the 25$ 1gb plan . The new offers for new activation only make little sense in the retention and competitive mar...

IanP by Model Citizen / Citoyen Modèle
  • 1648 Views
  • 35 replies
  • 17 Bravos

Ridiculous subscription rate

Without ditching public mobile, how do I do better than my 3GB for $35.00 with this provider? Do I have to cancel and then resubscribe to get 30GN for $25.00?

JayKoufax by Good Citizen / Bon Citoyen
  • 689 Views
  • 21 replies
  • 1 Bravos

How to get the $34/month boxing week offer

I’ve tried to switch my subscription to the boxing week promotion $34/month for 50 GB 5G network but it won’t let me.   I suspect that’s because it says it’s for new customers only.   As a loyal existing Public customer it seems like this offer shoul...

PublicJ by Good Citizen / Bon Citoyen
  • 483 Views
  • 11 replies
  • 1 Bravos

Loyal customer, but unable to get deals that newcomers can get

I have been a loyal Public Mobile customer for many years and currently have a $25/month plan with 1GB of data. Public is offering a $24/month plan with 4GB of data to new comers and won’t allow current loyal customers to change their plan. I’d be wi...

Getting frustrated with PM treatment of existing customers

Not being able to get an answer about the deals offered to new customers even though I have been with public for 6 years. When I am logged into my account, the deals disappear. Seems like PM is on Rogers footsteps. They will lose me as a customer for...

Chiranjiv by Good Citizen / Bon Citoyen
  • 742 Views
  • 13 replies
  • 1 Bravos

People on $15 would you upgrade to the $24 4GB plan if allowed?

How many people on $15 would upgrade to the $24 4GB plan if given the choice?Really curious. This makes a lot of sense since Public Mobile would get more money from each line upgrade. No loss due to downgrading.I’ll start. I would switch 2 lines.

Jonavin by Model Citizen / Citoyen Modèle
  • 1736 Views
  • 36 replies
  • 1 Bravos

BOXING DAY SPECIAL

I have been a loyal customer and would like to up grate to the 5G 40GB for $34. PLEASE HELP!

odoherty by Great Neighbour / Super Voisin
  • 407 Views
  • 4 replies
  • 2 Bravos

I hope $24/4gb can also open for existing customer

I hope $24/4gb can also open for existing customer. Like Fido now is wining back old customer by $29/50gb data. I hope public mobile also can offer this $24 new plan for existing customers.

Carolccc by Great Citizen / Super Citoyen
  • 2167 Views
  • 40 replies
  • 8 Bravos

Plans offered to Existing clients

Is it just me or do existing Public Mobile clients barely have any choice of plans to shop around for?There are only 6 plans available!!! Of those 6 plans, there is a huge discrepancy in the amount of data distribution unless you are willing to spend...

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Andy85 by Town Hero / Héro de la Ville
  • 2133 Views
  • 32 replies
  • 15 Bravos

Boxing week promo plans

Why boxing week promo plans are not available for existing customers?$34 50gb $24 4gb are not available to switch

aakk by Good Citizen / Bon Citoyen
  • 981 Views
  • 13 replies
  • 6 Bravos

Open boxing week deals to existing customers!!

Okay, public mobile, this is getting ridiculous! Open your boxing week deals to existing customers! We are advertising your company to our friends and family by showing them the great deals we have! You've always been different than other companies b...

Amber75 by Good Citizen / Bon Citoyen
  • 3628 Views
  • 48 replies
  • 51 Bravos

Why are so many offers for "new activations only"??

40GB 34/m, 4GB 24/m, every week it seems there's something new. But this is just a punch in the gut for existing customers, who are stuck on subjectively worse plans. It's not like there's a 2 year contract and it's supplementing the price of a phone...

MilanJq by Good Citizen / Bon Citoyen
  • 2075 Views
  • 29 replies
  • 28 Bravos

Used to be Joyful, now facing Blue for existing customers

Existing customers get used to yearly bonus and are totally "shocked" with nothing forthcoming this year.  Even the "enticing" plans are for new activations only.There must be something brewing with PM.  Existing customers may have to get used to the...

ezl007 by Good Citizen / Bon Citoyen
  • 954 Views
  • 13 replies
  • 19 Bravos
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