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Forum Posts

[NEW] Blog Post: Phone Recycling

The Call to Recycle: Transforming Old Phones into New Opportunities In an age where technology evolves at lightning speed, most of us have old mobile phones collecting dust in drawers. But what if those forgotten handsets could help reduce waste, sav...

J_PM by Public Mobile
  • 24 replies
  • 30 Bravos

Blog Post: Unlock the Power of Public Points

The More You Know: Unlock the Power of Public Points Introduction As a subscriber to Public Mobile, you're likely familiar with the variety of unique perks that come with using our service. Among them is the Public Points Rewards program, which is a...

J_PM by Public Mobile
  • 60 replies
  • 37 Bravos

Blog Post: Why 5G is the Future with Public Mobile

When it comes to technology, standing still is the same as moving backward. That's why at Public Mobile, we're not just keeping pace with change; we're leading the way with Canada's first 5G subscription phone service.  What's So Special About 5G?5G ...

Public Mobile_WhyPublic_Reliabilty_VerticalBars_5GIcon_Sand.png
J_PM by Public Mobile
  • 38 replies
  • 18 Bravos

Top Contributors 2023

Hey Community,    Thank you to everyone who contributed to the great conversations this month!    We'd like to encourage community members to congratulate other members and share comments under this thread. However, we will keep the Top Contributors ...

J_PM by Public Mobile
  • 352 replies
  • 49 Bravos

switch to parent company for great talk/text yearly deal

Hi, I have been with PM for 4 yrs, with no complaints, till now. Taking me back to 16.95 per month for talk and text was a bit much. So today going for talktext100 (with Bonus Code ) from T. gives me unlimited t/t for 2 years at 100.00 per year. If I...

007dent by Great Neighbour / Super Voisin
  • 3 replies
  • 1 Bravos

Old to new rewards - loyalty data

So I just got out on the new rewards program today. I been watching this very closely and filed a complaint with the CCTS and they have accepted my complaint.I read that people for the loyalty were going to get 240GB of data that expires after 150 da...

Brettster991 by Good Citizen / Bon Citoyen
  • 6 replies
  • 4 Bravos

*NO* Boxing Week Deals Showing for Existing Customers?! WTH, PM?

Some of the boxing week deals are pretty amazing and I've been sharing the crap out of the deals this holiday season.But what gives, Public Mobile?! Why can we existing customers NOT select ANY boxing week deals from within their accounts, despite so...

nalorin by Good Citizen / Bon Citoyen
  • 37 replies
  • 14 Bravos

Ridiculous subscription rate

Without ditching public mobile, how do I do better than my 3GB for $35.00 with this provider? Do I have to cancel and then resubscribe to get 30GN for $25.00?

JayKoufax by Good Citizen / Bon Citoyen
  • 21 replies
  • 1 Bravos

Loyal customer, but unable to get deals that newcomers can get

I have been a loyal Public Mobile customer for many years and currently have a $25/month plan with 1GB of data. Public is offering a $24/month plan with 4GB of data to new comers and won’t allow current loyal customers to change their plan. I’d be wi...

Logging in

For the past several months I have been unable to access my account, but, finally, Eddy a CS_agent solved the problem. A big thank you to Eddy!

JerryR by Great Neighbour / Super Voisin
  • 1 replies
  • 1 Bravos

Lucky Mobile - $20 3GB (4G) plan

Lucky mobile has launched a secret $20 3GB (4G) PlanIt's on Red flag deals and it says it's 1GB of data but if you use auto top up it bumps it up by 2GB for a total of 3GB of data.I am really hoping Public mobile matches that deal 

Forgot email

Is it possible to log in to community account with just the community name and phone number?

Deleted by Great Citizen / Super Citoyen
  • 16 replies
  • 0 Bravos

Why Telus prepaid more expensive then PM?

Having problems with my PM account so considered switching to Telus may solve my problem without having to get a new cell number. However Telus plans are much more expensive. Wonder why? 

Deleted by Great Citizen / Super Citoyen
  • 6 replies
  • 0 Bravos

Resolved! What has happened to the quality of PM customer support?

@J_PM What in the heck has happened to the quality of Public Mobile's customer support? This is not to say public mobile does not still have good customer support agents but in the past 11 days of dealing with various agents on a variety of issues fo...

darlicious by Mayor / Maire
  • 54 replies
  • 13 Bravos


I want to port with Fido but when I type my phone number to port with Fido, it shows error. They told me that there is some problems with my PMs account. Can you tell me the problem to port with Fido?

mmmo by Great Neighbour / Super Voisin
  • 6 replies
  • 0 Bravos

Is it not common sense?

Would it not make sense to make note of your login information and password?  There are soooo many people on the community that have lost or forgotten their login information.Come on people write this stuff down or keep it on your phone. This is 2022...

DDM69 by Deputy Mayor / Adjoint au Maire
  • 11 replies
  • 7 Bravos

Can a community account be closed?

(1)Can a community account be closed? (2)If yes what would be the consequences other than the helping others reward.NOTE:Why was this simple question moved to the lounge? From what I gather from responses community accounts can not be closed --------...

BEER by Town Hero / Héro de la Ville
  • 34 replies
  • 1 Bravos

Switching to another carrier but want to keep my phone number

Hello, I am switching over to Bell immediately as I will be travelling to Europe many times and need a phone carrier that is accessible in Europe. I would like to keep my phone number that I have now xxxxxxxxxxxxxxxxxx, so I need Public Mobile to cha...

lolabels1989 by Great Neighbour / Super Voisin
  • 7 replies
  • 0 Bravos

Second of $5×6 months $30 bonus referral credit applied.

Today Friday February 4th 2022. Earlier today the second of the 6/$5 bonus referral credits from the "More is Merrier" campaign's $30 bonus referral credit promotion was applied and a text message was sent out to eligible accounts denoting that the c...

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