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(+BONUS 250 MB  with AutoPay)

Beer
Town Hero / Héro de la Ville

(+BONUS 250 MB  with AutoPay)

17 REPLIES 17

esjliv
Mayor / Maire

@Beer  Yup, that definitely should be fixed.

Betcha if you go looking you will find more of these types inconsistencies.

dust2dust
Town Hero / Héro de la Ville

The only problem with that wording is the word bonus. It otherwise says nothing about a base amount. So that implies 0. It really should just say 250MB like the other plan base amounts and no mention of bonus or autopay.

Some time ago though people did see two lines of 250mb stated. They had a case. I think some got it too. The company fixed that in a hurry.

Yummy
Mayor / Maire

Marketing.

We all know you get 250MB by default no matter if you chose autopay or not. But if you do chose autopay PM is almost certain you WILL pay your bill for next renewal.

Beer
Town Hero / Héro de la Ville

Yes

@Yummy  - yes agreed, it helps with marketing the plan 'more attractive' in the list of offerings. But, you could take out the words 'with Autopay'.

I suppose these are templates plastered in many places that are not linked to one source. So, for someone to update the material, it is not as easy as to change it in one place, than everywhere else is automatic. This one-to-many relationship may not exist.

Beer
Town Hero / Héro de la Ville

Yes - you are correct -

JL9
Mayor / Maire

Don't know if it is intentional but clearing it up prob won't be a priority unfortunately

esjliv
Mayor / Maire

@JL9 wrote:

Don't know if it is intentional but clearing it up prob won't be a priority unfortunately


That is likely the gist of it @JL9 

Plan
Good Citizen / Bon Citoyen

Yes it is misleading enticing one to activate auto pay but just accept the fact that PM may have some not too experienced short viewing marketing staff that are not considering long term sales. Happy customers stay and become loyal, pissed off customers search for an alternate deal.