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Forum Posts

[NEW] Blog Post: Phone Recycling

The Call to Recycle: Transforming Old Phones into New Opportunities In an age where technology evolves at lightning speed, most of us have old mobile phones collecting dust in drawers. But what if those forgotten handsets could help reduce waste, sav...

J_PM by Public Mobile
  • 19129 Views
  • 41 replies
  • 45 Bravos

Top Contributors - Congratulate

Hey Community, Thank you to everyone who contributed to the great conversations this month! We'd like to encourage community members to congratulate other members and share comments under this thread. However, we will keep the Top Contributors announ...

J_PM by Public Mobile
  • 141854 Views
  • 413 replies
  • 60 Bravos

Rewards in , but badge?

HI All, July rewards added to your account already, but we still don't see any badges even for June.  Is PM stopping that? 

hTideGnow by Mayor / Maire
  • 1165 Views
  • 11 replies
  • 1 Bravos

Well good bye. After 11 years!

So I waited to see what would the reward system be like and it's just not good enough for me.   After 11 years I was paying 12$ (14.95 tx inc)  25 dollar plan.    I had brought so many people to public mobile.  Now my bill is  29$ (33.95 tax inc) for...

Nikita4ever by Good Citizen / Bon Citoyen
  • 644 Views
  • 5 replies
  • 6 Bravos

Lower redemption amount

Would it benefit you to have a variety of redemption amounts?I would like to see lower amounts for those who would like to cash in more frequently. For example cash in at $5 & $10.On the flipside, perhaps some would like to cash in with higher amount...

Dolphin12 by Great Citizen / Super Citoyen
  • 1148 Views
  • 12 replies
  • 2 Bravos

Public Mobile New Plans

For those of you who had been with PM for many years, are you happy with PM new reward points system?I certainly am very choked as I used to pay $8 to now $15 after all the points deductions, I am finding it hard to continue to stay with PM.  Has any...

danlee1 by Good Citizen / Bon Citoyen
  • 949 Views
  • 9 replies
  • 2 Bravos

Lobbying to have points applied against monthly bill again?

Hi folks, Many of us long-time Public Mobile people recently went through the change of our points being applied against every bill, to suddenly the points are no longer applied against the bill and we can only cash in on every 15 points acquired. Th...

BLC by Great Neighbour / Super Voisin
  • 771 Views
  • 6 replies
  • 5 Bravos

CCTS complaint

Has anyone else filed a complaint with the CCTS regarding the death of the old rewards plan and the forced adoption of the points plan? My bill went from about $13 to $28. Sure I will be able to claim back about $7 month, but will still end up with a...

svsassona56 by Great Neighbour / Super Voisin
  • 465 Views
  • 3 replies
  • 1 Bravos

change to rewards

help me understand why i should stay with public mobile, after whats been done to rewards my plan is now 7$ more a month. help me understand why keeping 4 phone lines here is better then moving to say Fizz mobile who would allow me to atleast gift da...

dabberdave by Good Citizen / Bon Citoyen
  • 1076 Views
  • 10 replies
  • 1 Bravos

May Give Back Points Are Out!!

Hey, community!Wait no more!! Sign into your account to see what you've earned for the month of May!!! Welcome to all the 'newbies'. I look forward to this each month,  especially now.Congratulations everyone .PM will post official announcements shor...

Sansan by Mayor / Maire
  • 1451 Views
  • 16 replies
  • 3 Bravos

Old to new rewards - loyalty data

So I just got out on the new rewards program today. I been watching this very closely and filed a complaint with the CCTS and they have accepted my complaint.I read that people for the loyalty were going to get 240GB of data that expires after 150 da...

Brettster991 by Good Citizen / Bon Citoyen
  • 776 Views
  • 6 replies
  • 4 Bravos

Ripped Off

Sadly the PM that i promoted non stop is not the same PM anymore.  All my referrals and myself have been let down dramatically.  After stripping me of all my old credits I was forced into this horrible reward system.  I was then bribed to stay with 2...

GerryNFLD by Great Neighbour / Super Voisin
  • 2061 Views
  • 17 replies
  • 3 Bravos

Make points auto pay

It is evident from the many, many questions posted here that legacy customers are unaware of the switch from rewards to points. Clearly, PM has failed to communicate properly for such a significant change. I'd suggest that most (all?) people who subs...

Y4J259 by Model Citizen / Citoyen Modèle
  • 468 Views
  • 3 replies
  • 3 Bravos

The "Rewards" Program.

Hello.First off.. I'd like to say for over 5 years... and 4 (currently active)  accounts and  I've had nothing but good things to say about Public Mobile.Until now.Your new "rewards" program  that I was forced into  is not much of a  "reward"  I lost...

jbthesnitch by Great Neighbour / Super Voisin
  • 1034 Views
  • 8 replies
  • 2 Bravos

Anyone found a better price provider?

So many people have been threatening to change providers after the new rewards program, so just wondering.... anyone find something better/cheaper?Personally I still find PM to be the best price at the moment. (Even with the new rewards). So just won...

turtleTurtle by Great Citizen / Super Citoyen
  • 692 Views
  • 5 replies
  • 0 Bravos

Broken promises. (Public Points)

I just heard about the public points switch. I went to check for an email about it and I have nothing recent about it. The only email I have about it is from January 2022 stating only new customers would have to be on public points system. Check out ...

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Corgifan by Great Neighbour / Super Voisin
  • 608 Views
  • 4 replies
  • 1 Bravos

1 bravo

Hello group What exactly mean to win a bravo?What is the value of a one bravo.Thank you  

Ana20 by Good Citizen / Bon Citoyen
  • 620 Views
  • 4 replies
  • 1 Bravos

Hey Public Mobile!

Please don't "congratulate" me on "switching to Public Points" when I did NOT want to switch and then giving me a "welcome bonus of 5 Public Points" as compensation for the $5 MONTHLY rewards I previously enjoyed.  Why not just be honest and say that...

Lisa31 by Good Citizen / Bon Citoyen
  • 689 Views
  • 5 replies
  • 6 Bravos

How can i file a complain to the new point award policy?

Loyalty Disrespected: A Critique of PM's "Point Reward" PolicyIn an era where customer loyalty is highly valued, it's disheartening to witness companies implement policies that seem to disregard the dedication of their most loyal patrons. Such is the...

Shayne_Cai by Good Citizen / Bon Citoyen
  • 2359 Views
  • 19 replies
  • 18 Bravos

April community rewards are out!

Got myself some handy dandy 15 points for April! Check your points portal or legacy rewards portal for rewards! 

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fixin1 by Deputy Mayor / Adjoint au Maire
  • 1511 Views
  • 18 replies
  • 3 Bravos

Forced new rewards plan

Hello long time customer here. What happened to public mobile.  I've been a member promoting this company from the start and as the years go by it's becoming the same as the monopoly companies. This was supposed to be different from the rest.  Nothin...

Macdaddy by Good Citizen / Bon Citoyen
  • 356 Views
  • 1 replies
  • 3 Bravos

Opting out of reward system changes

Seeing as I'm not interested in these reward programme changes public mobile seems to be intent on forcing down on us and the deal at sign up was that it wouldn't change, I would like to know how to opt out.Thank you in advance. 

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Quiglesworth by Great Neighbour / Super Voisin
  • 1186 Views
  • 9 replies
  • 5 Bravos

Finally made it!

Wondering why they don't have any lower tiered points redemptions. 10 or 5 would be great! 

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MATTHEWS by Good Citizen / Bon Citoyen
  • 436 Views
  • 1 replies
  • 0 Bravos

Community Rewards for February?

Just saw the latest announcement for February community rewards. PM has really reduced the number of people who received the top 5% and 10%. Why is that?“And a big shout out as well to the 4 members who earned the Top 5% Reward and the 5 members who ...

Keeping Old Rewards

Is there any way to keep the old rewards program? I hear a lot of people filing CRTC complaints. Have these done anything. I would like to keep my current rewards program that I signed up with. 

Chris311 by Good Citizen / Bon Citoyen
  • 1798 Views
  • 14 replies
  • 3 Bravos
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