The Call to Recycle: Transforming Old Phones into New Opportunities In an age where technology evolves at lightning speed, most of us have old mobile phones collecting dust in drawers. But what if those forgotten handsets could help reduce waste, sav...
The More You Know: Unlock the Power of Public Points Introduction As a subscriber to Public Mobile, you're likely familiar with the variety of unique perks that come with using our service. Among them is the Public Points Rewards program, which is a...
When it comes to technology, standing still is the same as moving backward. That's why at Public Mobile, we're not just keeping pace with change; we're leading the way with Canada's first 5G subscription phone service. What's So Special About 5G?5G ...
Hey Community, Thank you to everyone who contributed to the great conversations this month! We'd like to encourage community members to congratulate other members and share comments under this thread. However, we will keep the Top Contributors announ...
HI All, July rewards added to your account already, but we still don't see any badges even for June. Is PM stopping that?
So I waited to see what would the reward system be like and it's just not good enough for me. After 11 years I was paying 12$ (14.95 tx inc) 25 dollar plan. I had brought so many people to public mobile. Now my bill is 29$ (33.95 tax inc) for...
Just looked at the much more similar rewards program at PM vs Telus. While Telus hasn't kept their customers up to date..they now have an annual loyalty reward and a whole bunch of merchandise that may or may not be appealing. BUT Telus rewards $15/$...
Would it benefit you to have a variety of redemption amounts?I would like to see lower amounts for those who would like to cash in more frequently. For example cash in at $5 & $10.On the flipside, perhaps some would like to cash in with higher amount...
For those of you who had been with PM for many years, are you happy with PM new reward points system?I certainly am very choked as I used to pay $8 to now $15 after all the points deductions, I am finding it hard to continue to stay with PM. Has any...
I just saw that my loyalty and auto pay rewards have been cancelled. I went to PM because of the low monthly cost vs other providers, seems now that PM has been bought out they don't care to continue low cost service. The low cost brought me to PM a...
Hi folks, Many of us long-time Public Mobile people recently went through the change of our points being applied against every bill, to suddenly the points are no longer applied against the bill and we can only cash in on every 15 points acquired. Th...
Has anyone else filed a complaint with the CCTS regarding the death of the old rewards plan and the forced adoption of the points plan? My bill went from about $13 to $28. Sure I will be able to claim back about $7 month, but will still end up with a...
help me understand why i should stay with public mobile, after whats been done to rewards my plan is now 7$ more a month. help me understand why keeping 4 phone lines here is better then moving to say Fizz mobile who would allow me to atleast gift da...
Hey, community!Wait no more!! Sign into your account to see what you've earned for the month of May!!! Welcome to all the 'newbies'. I look forward to this each month, especially now.Congratulations everyone .PM will post official announcements shor...
So I just got out on the new rewards program today. I been watching this very closely and filed a complaint with the CCTS and they have accepted my complaint.I read that people for the loyalty were going to get 240GB of data that expires after 150 da...
Sadly the PM that i promoted non stop is not the same PM anymore. All my referrals and myself have been let down dramatically. After stripping me of all my old credits I was forced into this horrible reward system. I was then bribed to stay with 2...
It is evident from the many, many questions posted here that legacy customers are unaware of the switch from rewards to points. Clearly, PM has failed to communicate properly for such a significant change. I'd suggest that most (all?) people who subs...
Hello.First off.. I'd like to say for over 5 years... and 4 (currently active) accounts and I've had nothing but good things to say about Public Mobile.Until now.Your new "rewards" program that I was forced into is not much of a "reward" I lost...
So many people have been threatening to change providers after the new rewards program, so just wondering.... anyone find something better/cheaper?Personally I still find PM to be the best price at the moment. (Even with the new rewards). So just won...
I just heard about the public points switch. I went to check for an email about it and I have nothing recent about it. The only email I have about it is from January 2022 stating only new customers would have to be on public points system. Check out ...
Hello group What exactly mean to win a bravo?What is the value of a one bravo.Thank you
Please don't "congratulate" me on "switching to Public Points" when I did NOT want to switch and then giving me a "welcome bonus of 5 Public Points" as compensation for the $5 MONTHLY rewards I previously enjoyed. Why not just be honest and say that...
Loyalty Disrespected: A Critique of PM's "Point Reward" PolicyIn an era where customer loyalty is highly valued, it's disheartening to witness companies implement policies that seem to disregard the dedication of their most loyal patrons. Such is the...
Your new rewards program is an insult to all your loyal customers.
Got myself some handy dandy 15 points for April! Check your points portal or legacy rewards portal for rewards!
Hello long time customer here. What happened to public mobile. I've been a member promoting this company from the start and as the years go by it's becoming the same as the monopoly companies. This was supposed to be different from the rest. Nothin...
I do not want to be moved to Public Points. My previous rewards were applied to my payment automatically without me needing to complete any actions. With the new system, I will need to manage my account every month to "apply points" to my bill. The w...
Seeing as I'm not interested in these reward programme changes public mobile seems to be intent on forcing down on us and the deal at sign up was that it wouldn't change, I would like to know how to opt out.Thank you in advance.
Wondering why they don't have any lower tiered points redemptions. 10 or 5 would be great!
Just saw the latest announcement for February community rewards. PM has really reduced the number of people who received the top 5% and 10%. Why is that?“And a big shout out as well to the 4 members who earned the Top 5% Reward and the 5 members who ...
Is there any way to keep the old rewards program? I hear a lot of people filing CRTC complaints. Have these done anything. I would like to keep my current rewards program that I signed up with.
This is corporate overreach. Public Mobile has betrayed loyal customers who promoted their service to their friends and family for years while growing the customer base then the customer support lied to us in 2022 that the old rewards was going to st...
Hi,I would like to lodge a complaint regarding the forced switch to the new Rewards program. When I joined Public, several Public publications and posts assured me that the rewards program would be in place forever. Similarly, when the new rewards pr...
Well this be allowed to existing long time customers..GRAND FATHER EXISISTING CUSTOMER CONTRACTS..LOYALTY REWARD
