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Forum Posts

[NEW] Blog Post: Phone Recycling

The Call to Recycle: Transforming Old Phones into New Opportunities In an age where technology evolves at lightning speed, most of us have old mobile phones collecting dust in drawers. But what if those forgotten handsets could help reduce waste, sav...

J_PM by Public Mobile
  • 20149 Views
  • 43 replies
  • 45 Bravos

Top Contributors - Congratulate

Hey Community, Thank you to everyone who contributed to the great conversations this month! We'd like to encourage community members to congratulate other members and share comments under this thread. However, we will keep the Top Contributors announ...

J_PM by Public Mobile
  • 145176 Views
  • 414 replies
  • 61 Bravos

Have any of you obtained a bundle discount for Telus home services?

My friend just renewed his Telus home internet and Telus TV . He was able to get an additional $5 monthly bundle discount from Telus by telling them he had a PM account. You can get a $10 monthly bundle discount if you have a Koodo or Telus mobility ...

funpig1 by Deputy Mayor / Adjoint au Maire
  • 399 Views
  • 4 replies
  • 3 Bravos

Experience with changing credit card info

Just to present my experience with changing credit card info.It went without absolutely NO issues. Using ordinary computer, no VPN, not removing cookies nor clearing cache.Just went to my account, updated CC info (had to input all details - number, e...

Meow by Mayor / Maire
  • 1052 Views
  • 3 replies
  • 3 Bravos

CCTS complaint

Has anyone else filed a complaint with the CCTS regarding the death of the old rewards plan and the forced adoption of the points plan? My bill went from about $13 to $28. Sure I will be able to claim back about $7 month, but will still end up with a...

svsassona56 by Great Neighbour / Super Voisin
  • 484 Views
  • 3 replies
  • 1 Bravos

Anyone found a better price provider?

So many people have been threatening to change providers after the new rewards program, so just wondering.... anyone find something better/cheaper?Personally I still find PM to be the best price at the moment. (Even with the new rewards). So just won...

turtleTurtle by Great Citizen / Super Citoyen
  • 723 Views
  • 5 replies
  • 0 Bravos

Opting out of reward system changes

Seeing as I'm not interested in these reward programme changes public mobile seems to be intent on forcing down on us and the deal at sign up was that it wouldn't change, I would like to know how to opt out.Thank you in advance. 

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Quiglesworth by Great Neighbour / Super Voisin
  • 1230 Views
  • 9 replies
  • 5 Bravos

Finally made it!

Wondering why they don't have any lower tiered points redemptions. 10 or 5 would be great! 

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MATTHEWS by Good Citizen / Bon Citoyen
  • 453 Views
  • 1 replies
  • 0 Bravos

Making a complaint to CCST

For the folks making a CCST complaint regarding the switch to the points system, what were your main points citing this change besides the obvious of losing out on ~$50 a year? Just want to make more people aware of the option to file a complaint and...

NerbasA by Great Neighbour / Super Voisin
  • 1033 Views
  • 7 replies
  • 2 Bravos

New reward system

I understand the need to have everyone on the same reward system, but I manage 5 family phones.  It will be a pain to once in a while to log on each account then check if enough points to make a payment.   Or am I missing something?

Nbhiker2023 by Good Citizen / Bon Citoyen
  • 944 Views
  • 5 replies
  • 0 Bravos

$16 rewards and $15 plan. Doesn't public want me to pay something?

I've requested to be switched to the $24 plan, some data for emergencies would be nice (I don't go out and work from home)Right now I pay $0 a month for free plan. Been like this for a very long time. Surely public wants me to pay something right? If...

Tabman by Good Citizen / Bon Citoyen
  • 581 Views
  • 4 replies
  • 1 Bravos

New Act Only - Why?

I mean seriously why bother? As Public has no contracts and nothing tie people down why bother making people jump through that extra hoop to port out and port back in (instead of just allowing plan change)For a no frill operator it seems like you are...

kav2001d by Good Citizen / Bon Citoyen
  • 1261 Views
  • 7 replies
  • 10 Bravos

Lucky Mobile - $20 3GB (4G) plan

Lucky mobile has launched a secret $20 3GB (4G) PlanIt's on Red flag deals and it says it's 1GB of data but if you use auto top up it bumps it up by 2GB for a total of 3GB of data.I am really hoping Public mobile matches that deal 

Special Discount

I wish that Public Mobile in the future will be able to offer special discounts to students, widow or single parent,senior citizens,veterans, disabled, people on welfare support etc. What do you think guys?

Justin21 by Good Citizen / Bon Citoyen
  • 1195 Views
  • 9 replies
  • 2 Bravos

Charged multiple times for my Chatr

Hello , I registered my credit card for the prepaid Chatr and they charged me once , but again I see 2 more pending transactions for this Chatr service . Will they charge me multiple times in a month ? 

Mahsacat by Great Neighbour / Super Voisin
  • 1542 Views
  • 8 replies
  • 0 Bravos

New Credit Card Fee - How else can we pay?

Telus asks CRTC permission to add 1.5% credit card surcharge to customer bills https://www.cbc.ca/news/business/telus-credit-card-bill-1.6548325 Is there a way we can pay via debit card instead of credit card? I understand the article above is talkin...

KamWest by Model Citizen / Citoyen Modèle
  • 2111 Views
  • 10 replies
  • 2 Bravos

Possible Telus credit card payment fee

Just a heads-up - an article on Mobilesyrup states that Telus wants to add a credit card processing fee of 1.5%, so we might get it at PM. Link to article - https://mobilesyrup.com/2022/08/09/telus-crtc-request-credit-card-processing-fee/

marcnoel by Model Citizen / Citoyen Modèle
  • 1636 Views
  • 7 replies
  • 1 Bravos

Potential New Telus Credit Card Processing Fee

Just read this  https://mobilesyrup.com/2022/08/09/telus-crtc-request-credit-card-processing-fee/ I'm hoping that if the CRTC allows this it will only be for Telus and not trickle down to Koodo and PM too, although I could definitely see that being t...

JL9 by Mayor / Maire
  • 2624 Views
  • 19 replies
  • 0 Bravos

Upgrading account plans.

I know that I should know the answer but because things constantly change I just want to make sure.—(1)— If I upgrade my $15 on rewards plan to the $40 4G plan would it automatically be switched to the points system?—(2)— Would I have the option to s...

Tsawwassen by Model Citizen / Citoyen Modèle
  • 3835 Views
  • 32 replies
  • 3 Bravos

$10 plan and “THE” petition.

How is it that my username shows up as signing the petition? Looks like there are some “fake”, fraudulent, trumped up entries.                              ....Stop Telus & Public Mobile's 30% Price Hike!..... 1. If I was to sign it, I would have use...

Second of $5×6 months $30 bonus referral credit applied.

Today Friday February 4th 2022. Earlier today the second of the 6/$5 bonus referral credits from the "More is Merrier" campaign's $30 bonus referral credit promotion was applied and a text message was sent out to eligible accounts denoting that the c...

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Autopay

This isn't really a question but an observations. So I always pay my account with a voucher because for the longest time I had my roommates card registered for my auto-pay. But about six months ago I got a Koho account that my roommate found out abou...

carlaspapa by Town Hero / Héro de la Ville
  • 495 Views
  • 0 replies
  • 2 Bravos
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