Hi there,I am planing to go vacation 1-2 months, I have a questions about my rewards? If I suspend subscription for 1-2 months, is my referral rewards still add to my account ? Does it go affect?
How can I find out which email I used for this public mobile number? I forgot the email I use for the number, when I use the forget email and password link, it says invalid number, I sure my number is typing right. Thanks.
My family need a new number next month. She wants to get the boxing week promotion $24/4gb plan, if she order the sim now, the plan will activate right away or the subscription plan can be activated 2-3 weeks later.
You can transfer your number. It needs your previous carriers information, your phone account number and pin, if you can’t find your account information, you can try to use your device IMEI. After your submit your transfer request, usually they will ...
We can reset the pin in the App, but logon in to account usually requests a eversafe code, your number is not active, so this way is not fit for you. You can try to connect an agent, give them your information then ask them help you to pay for your n...
Have you try to call your number to make sure your number is no with Roger’s? Then restart your phone, if still have problem, message to the support team for activation help.
You can sign in the app to see your offers in the change the subscription, if better plan is available just set up to change on renewals. Or if no better offer. You can try to connect the CS_Agent, submit a ticket or message them, try to ask them hel...
Did you already activate the plan yet? If not activate, when you got your SIM card, you can change your plan when you activate your service. If you already activate your plan, you can go to the app, go to manage your subscription plan, to check is t...
