Community

Please reverse decision Public Mobile!!  

For those of you still trying to get this plan if you've contacted the CS_agent and been unsuccessful ask to get your issue escalated to a manager (be polite but firm)  and report back. 

many are reporting on RFD that they are getting the $24 plan as a existing customer but it's luck of the draw to get an agent to apply it. 

I contacted a CS agent about getting the $24 plan but the answer was no at least three times.  I wasn't aware they could escalate to management.  Has anyone had success doing this?