Thank you, but the damage has already been done. Since the introduction of province-wide calling plans, I have lost about one third of my referrals. It's going to take a lot of work to regain them.
The easiest way go be kept up to date about many pricing changes and promotions is to have an account with CCS that's how I found out as I checked my email first.....CCS is very good about informing its customers about pm promotions and plans. But one must decide....pm does very little promotional email/text marketing and CCS does a lot!! Too much or too little....whaddya gonna do?
Like I said if I was to make the corporate decision, PM should do it. I would not expect a third party to do it because they don't have the data base that PM has. They, PM, owe it to their customers. And I feel that a lot of customers have no part of the Community or a "Reader" to pick up the announcements and that many less are subscribed to CCS. And I cannot say I am a huge fan of the level of quality, clear or concise information that comes from CCS...it is very poor.
The problem is if PM informed their customers, would there be a crash on the system that they are avoiding due to the number of requests to "change plan".
@LurganIeUk : Who's holding who's hand? To which I replied "says you" (with a smiley) and went on with the fact that others around here have indicated agreement with the idea. Then you hit back with wondering what am I saying with no less than 3 exclamations. Where I then gave the context from an earlier post. I fail to grasp why this has become such a deal.