Community

for talk & text plans shulde have also self serve on the phone to can buy add ons etc ... View more

Allow for a rich, visual experience through which to explore historical data usage. Don't cut off users who have exceeded the limits of their data plan from reviewing data usage.  ... View more

as @CalvinW say to put this post by a new idea a lot of peple don't wont public mobile that don't have phone 611 help, if you wont to help your freinds to have a account by public mobile you can offer tham (if you wont) that evry prablem thay have shulde he call you and you will contact the cooumunty for tham ... View more

 open a oracle team to send a msg to all oracle togther if someone see somting that oracle can fix like They can edit posts when someone posts personal info (against the community guidelines), and they can move posts into new threads to give better visibility when someone replies to a long dormant thread asking for help, or merge threads when someone posts the same request for help in several places causing confusion for people responding ... View more

Allow customers to get 2 days of their current expired plan by entering their PIN after dialling 611. This is to cover: a) cannot login to account and credit card is not registered b) cannot afford payment today but can in 2 days c) porting out but forgot plan needs to be active.   The reactivated plan is "back dated"  2 days when payment is received, otherwise suspension just continues as normal.   ... View more

It appears that some PPL might need clarification     Alberta ONLY Prov with ZERO PST, ONLY 5% GST   ALL 3 Territories have NO HST or PST, ONLY 5% GST   Hoping this Info can at least prove useful for those who might need to use Cal and see what their rate after tax will be   ... View more

I think PM needs to REALLY Consider a Option to IDLE A/C When on Extended leave, ESPECIALLY IF you have a PROMO Plan that's NO LONGER available.   OR, a GF Plan ... View more

This is a companion idea to the one @kav2001c just put up here but I think Simon should often give a link in it's options to send the query to a community search.   From reading the regular forum posts, it seems many people don't want to do a search before posting and although they may as not be using Simon either, the people who do might not think to search the community even for a question Simon thinks it nailed. Like I asked about roaming to a country that isn't the US and it gives me all this info on US roaming. If the extra options afterwards were like "Search the community" or something, they might see an answer before posting about it. ... View more

Public added the Simon bot to assist with common questions (eg settings or how to contact mods) but it seems many users do not notice Simon or rarely ask him anything instead we get same posts, problems, and responses in community.   We need some way to make Simon more visible.   ... View more

250 MB data is way too small for the 10 day US Talk Text and Data Bundle. I am not a heavy data user, but the 250 MB is used up in about 3 days. Can you increase the data amount? Roam Mobility has unlimited data for their plan, so it can't be that expensive to increase it.   ... View more

Brilliant idea.... When someone pays their bill you send out a reciept with your HST number on it which is law.  Just a thought.  You wouldnt want Revenue Canada doing investigations into your billing proceedures so you may want to prioritze this before they start tearing into you.  That would cost a lot of downtime and expense of resources.  Whouldnt it just be easier to issue receipts?! ... View more

I don't really know how to say this clearly, because I'm not great with words, but I would like to let you know that it is very unclear that there are several different types of accounts to sign up for!.  My troubles started when my SIM didnt arrive for two months ( It still hasnt arrived), and I tried to find some way to contact a MOD or other for help, but the community and my account were unaccessible to me. I tried several times to register by putting in my phone number but because it is not a PublicMobile number yet, it wont register! Finally I accidentally clicked a link which allowed me to create an account to participate on these forums! What this tells me is that there are different types of accounts and different ways to register.   All that I am proposing is that you put it on the website that registering your number and registering for the community are different, and require different steps.   Hope this helps!! 🙂   Regards, Tom   ... View more

Hi there,    Public mobile community is a great forum to ask questions, however I believe Public Mobile would benefit more from providing How-to-Videos on their website because videos ease the confusion when using the public mobile website.  ... View more

If everyone who is interested in getting notified when there is a new promotion, simply subscribe to this thread.   Then, whenever someone finds a PM promo, or even a change in the plan offerings (not all are announced), simply come and post it here (bookmark this post for easy reference). If you include a link to the announcement, that would be even better.   This way everyone subscribed will get notified (make sure your e-mail notifications option in your profile is turned on).   The more people subscribe and participate, the more eyes there will be involved and the easier it will become.   Spread the word around to help make this work...   Also consider doing the same thing on a more public forum, here: https://forums.redflagdeals.com/public-mobile-subscribe-thread-notified-when-there-new-public-mobile-pm-promos-changes-their-plans-2159373/#p28738457   ... View more

Lets not lie to our self, telus has decided to even shut down koodo mobile app. clearly, PM customers wont be getting an app on their phones. However, what i truly would love to see happening is a mobile friendly ( my account page ) same as every single other provider. ex: fido, freedom mobile, luckymobile, koodo ... ets the current my account page on publicmobile.ca is a full page view regardless of the device you're using which makes it look stupid and not a user friendly specially if you're using your phone !! PM, would you please feel jealous of your other brother koodo and dress your ugly looking website just like him for once and hopefully for ever !! My account page, Publicmobile.ca in 2017!!   Luckymobile .. !!   Freedom mobile .. !!   Koodo ( PM other brother ) ..   Fido .. !!   ... View more

The thing I noticed, That whenever a Plan is Renewed, Money added, OR Add-On's purchased, No Email is sent   I think Public should consider adding this   WHAT if, example, a dependent who is using phone, Parent was primary, they dialed *611, and bought Add-On, No way Primary would receive some message   Just saying, EVEN having the ability, in the Self-Serve, to have Txt of said message sent to Primary's Cell too.   Just saying, safety net, as Public is a Prepaid, and how these work, Just saying ... View more