I have been a Public Mobile customer since the beta testing. When I activated my account, I experienced problems. I expected glitches because the service was in beta mode. Public Mobile is now an established brand, but the issues persist. With sim cards for sale at some Walmart stores, there is an even greater need to find a solution. There must be something that can be implemented on the technical side to reduce the number of problems with new activations. I find the Public Mobile community to be a great resource. That being said, the mods and can only do so much when there is a huge cue of frustrated customers who need activation support. If Public Mobile wants to increase plan costs, create promotions, and get into retail, so be it; but at the very least, the powers that be need to implement a fix for activation related problems.
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