I'd like to pass on a suggestion regarding data access (over 3G/4G/LTE) for Public Mobile customers. When accessing "local" websites (if you will) such as the community or self serve portal, it would be a great initiative to allow all customers access to this regardless of their data plan, or without deducting from their allotted usage. This would a) allow and encourage community participation while on the go and b) allow customers to track their usage and make account changes over a cellular connection easily. From a business perspective, this may seem not very cost-effective, but companies like Wind and Fido/Rogers have .mobi pages that allow customers to access basic account info at the very least with zero-rated data. It would also be a great substitute for the lack of direct access to a representative on the phone. Your consideration is appreciated! 🙂