I can still make phone calls for now.
Will my service be off tomorrow?
I do have autopay turned on as well as enough credit on my account.
So after night, the plan looks normal now.
I believe this thread will provide a good example on how the plan changes over the day of renewal if someone has the same thing.
@hzmy wrote:Now, it looks like....
@hzmy"Please disregard this message if you have enough funds in your balance or are on autopay"- I wonder if so many people don't read that part because it blends with in with the orange outline? They usually only see "Your account has been suspended" ?
Maybe instead of orange it should be in red?
Plan Expired, could say "Renewal attempt in progress", I bet that would cause less panic
Now, it looks like....
@RobertQc wrote:
@SD08 wrote:
@Anonymous wrote:@krazykiwi wrote:
Very good timeline....my only question is when do you sleep?
Jeez...cleaning up things is seeming different somehow.
Anyway...I'm out west so I can reasonably see 2am ET. I think I watched it all unfold once. It's not unlike paint drying.
Yes, I watched paint dry once, during my very first renewal 2 years ago:
@SD08Very interesting, did you repost it later different? Or maybe someone reposted it different? Or maybe I changed? I can't keep track of what I got from where anymore. I have a similar quote but I don't remember where I got it from. Clearly you posted it first, that was before I was even at PM. I must have re-posted it 50 times so thanks for the great explanation it has helped many people.
Yours
1. Expiration of completed period. Plan will show "expired" sometime before midnight.
2. Conversion of all rewards to available funds at midnight; rewards reset. Account shows "suspended."
3. In early hours, available funds used (if any), credit card charged (if necessary), plan renewed. Account shows "active."
What I have been posting
If today was your payment due date, then here's what to expect:
1. Expiration of completed period. Account will show "plan expired" sometime before midnight tonight.
2. Conversion of all rewards (including autopay) to available funds at midnight; rewards reset. Payment not collected yet at this point. Account will show "Your account has been suspended" in big red letters.
3. In early hours of the morning, available funds will be used (if any), credit card will be charged (if necessary), plan will be renewed. Account status will then show "active."
Yes, I refined it later a couple of times, but that was my very first version, which Luddite referenced in updating his Expired vs. Suspended post. The following one is pretty close to the version I currently post when called for:
@SD08 wrote:
@Anonymous wrote:@krazykiwi wrote:
Very good timeline....my only question is when do you sleep?
Jeez...cleaning up things is seeming different somehow.
Anyway...I'm out west so I can reasonably see 2am ET. I think I watched it all unfold once. It's not unlike paint drying.
Yes, I watched paint dry once, during my very first renewal 2 years ago:
@SD08Very interesting, did you repost it later different? Or maybe someone reposted it different? Or maybe I changed? I can't keep track of what I got from where anymore. I have a similar quote but I don't remember where I got it from. Clearly you posted it first, that was before I was even at PM. I must have re-posted it 50 EDIT 32 times so thanks for the great explanation it has helped many people.
Yours
1. Expiration of completed period. Plan will show "expired" sometime before midnight.
2. Conversion of all rewards to available funds at midnight; rewards reset. Account shows "suspended."
3. In early hours, available funds used (if any), credit card charged (if necessary), plan renewed. Account shows "active."
What I have been posting
If today was your payment due date, then here's what to expect:
1. Expiration of completed period. Account will show "plan expired" sometime before midnight tonight.
2. Conversion of all rewards (including autopay) to available funds at midnight; rewards reset. Payment not collected yet at this point. Account will show "Your account has been suspended" in big red letters.
3. In early hours of the morning, available funds will be used (if any), credit card will be charged (if necessary), plan will be renewed. Account status will then show "active."
EDIT- the first time I posted this, was 08-01-2018 here https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/AutoPay-activated-no-2-off/m-p/259361
I can see you modified it a bit more in 02-06-2018
@SD08 wrote:1. Expiration of completed period. Account will show "plan expired" on payment due date.
2. Conversion of all rewards to available funds at midnight; rewards reset. Payment is not collected yet at this point. Account will now show "Your account has been suspended" in big red letters.
3. In the early hours of the morning, available funds will be used (if any), credit card will be charged (if necessary), and plan will be renewed. Account status will then show as "active."
@Anonymous wrote:@krazykiwi wrote:
Very good timeline....my only question is when do you sleep?
Jeez...cleaning up things is seeming different somehow.
Anyway...I'm out west so I can reasonably see 2am ET. I think I watched it all unfold once. It's not unlike paint drying.
Yes, I watched paint dry once, during my very first renewal 2 years ago:
@Anonymous wrote:@krazykiwi wrote:
Very good timeline....my only question is when do you sleep?
Jeez...cleaning up things is seeming different somehow.
Anyway...I'm out west so I can reasonably see 2am ET. I think I watched it all unfold once. It's not unlike paint drying.
@krazykiwiwtf is sleep?
@krazykiwi wrote:
@Anonymous wrote:@krazykiwi wrote:
Very good timeline....my only question is when do you sleep?
Jeez...cleaning up things is seeming different somehow.
Anyway...I'm out west so I can reasonably see 2am ET. I think I watched it all unfold once. It's not unlike paint drying.
LOL, Alberta here, I forgot that it was ET.
Everything's ET around here.
@Anonymous wrote:@krazykiwi wrote:
Very good timeline....my only question is when do you sleep?
Jeez...cleaning up things is seeming different somehow.
Anyway...I'm out west so I can reasonably see 2am ET. I think I watched it all unfold once. It's not unlike paint drying.
LOL, Alberta here, I forgot that it was ET.
@krazykiwi wrote:
Very good timeline....my only question is when do you sleep? 
Jeez...cleaning up things is seeming different somehow.
Anyway...I'm out west so I can reasonably see 2am ET. I think I watched it all unfold once. It's not unlike paint drying.
@Anonymous wrote:Here's what I observed during part of a renewal:
At 7pm ET it'll say Plan Expired in red.
At 00:00 ET it'll say suspended.
Around 12:20am ET it'll convert any rewards into Available Funds.
Around 2am ET it'll renew from Available Funds and if not enough there it'll go to autopay for the rest and if that doesn't succeed then it will stay suspended and turn off the service. Until then your service should stay working.
Don't worry about all the dire warnings until your service stops working. Then finally around noon ET if all is good you'll get a text saying all is good.
I have also seen the rewards be converted at 00:00 ET. I have seen some mention sometime somewhere that the renewal actually happens around 6am ET.
Very good timeline....my only question is when do you sleep?
@lukealex121 wrote:I haven’t noticed this happen to me every time, but maybe I don’t pay enough attention lol.
Yeah, unless you check the day before renewal you will never see it. Like as been mentioned, if all is still working good don't worry about it. I never check the day of renewal, too many weird things happen that day! 
