Trouble after porting my number over.

[ExiaTM]

So I just signed up with PM & ported my number over, but I'm still having trouble. Other people are unable to text or call me. Should I wait a couple of hours?

[Audit13]

Welcome to the Public Mobile community.

I ported over the numbers from Freedom during the activation process and all three were successfully ported. After I verified everything was working, I ported two Telus numbers and they were perfect. Porting over a Bell Mobility number resulted in a stuck port that required the assistance of the Moderator Team. The Bell port took a total of about two hours which was very good in my opinion. 

[ExiaTM]

Thank you. I came from Rogers. It took about 30 minutes.

[will13am]

@ExiaTM, which carrier is the port coming from.  This does matter.  Ports from within the Telus family are almost instantaneous, freedom is around 30 minutes, Bell is all over the map.

[NDesai]

Yes, wait until services on your previous sim is cut off. You will get a text saying porting has been completed. If you don't see anything and services aren't working, you can reach out to the Moderator_Team and they will get back to you in the morning.