Porting number - Status

[Pandi001]

Hi Guys,

The new subscription and porting process started yesterday. Now data is working on new phone/SIM, but phone/message still on the old Phone/SIM. Wondering what porting status is. Thanks.

[Pandi001]

Ok. I am checking the link you provided above.

[Pandi001]

I got a strange message from Koodo saying there was an issue transferring phone number to Koodo. And asked me to visit koodo.com/chat. But I have no Koodo account. My old carrier is SpeakOut/7Eleven. I am porting from SpeakOut to you Public Mobile. It is strange. 

[hTideGnow]

HI @Pandi001 

Did you get a text from the old carrier, did you reply Yes within 90 mins?

and can you receive inbound phone calls, especially from Non-Telus/Koodo/PM phone?  If you cannot the port was not done

It could be an incomplete port.  PM porting support team can help.  I have sent you the porting support team number.  Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call