FAILED TRANSFER AND ACTIVATION

[Smileygrey]

My number port from Freedom Mobile is stuck. I no longer have calling or texting. My eSIM activation failed with ‘ eSIM could not be activated.’ and I could not reply YES to the Freedom authorization text because it showed ‘Not Delivered’. Please check the port status and reissue or reactivate my eSIM if needed.

I have tried three times to submit a ticket on this and each time even though everything was completed on the ticket it either gave a 404 error or would not send. I am completing this on WIFI.

[Smileygrey]

Thank you. I am new to this.

[hTideGnow]

hi @Smileygrey ask PM to help.  if you cannot submit ticket with Chatbot, you can submit  ticket by direct message instead:            https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
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