Need a SIM ME LOCK (NP) on a new phone that was sent to me " Stratus C5 Elite"

[Big4cyn]

Need SIM ME LOCK (NP) code

[softech]

@Big4cyn   this is an error showing it is carrier locked.

did you get the phone from US?  Maybe from Cloud Mobile?  

Whichever carrier you got it from, you have to check with them for carrier unlock code.   this is not something PM or other carrier can provide you, only the original carrier where you got the phone from

[hycm53]

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@Big4cyn wrote:

Need SIM ME LOCK (NP) code

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If your cell phone is Samsung, this website may help you:

https://www.samsung.com/uk/support/mobile-devices/i-inserted-a-new-sim-card-and-now-it-is-asking-me-...

Otherwise chat with Simon for PUK code, if Simon can’t help, he would let you open a ticket.
https://www.publicmobile.ca/en/on/get-help

[HALIMACS]

@Big4cyn 

This may be helpful: (curiously, your device is mentioned there...)

What is Sim Me Lock? (Everything to Know) - techforesta

[HALIMACS]

@Big4cyn 

Contact Customer Support, especially if the device was provided via Public Mobile's phone offerings:

To contact a Customer Support Agent, there are 2 methods:

1. Use the ticketing system for a faster response time. Click here and type Customer Support Agent, then select Contact Us, then select Other (or the topic that more closely matches your request).  Click the result which states Click here to submit a ticket and follow the prompts,  or, 
2. Send a private message to the Customer Support Agent by clicking here  You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.